Intermountain expands deployment of DAX Copilot genAI
Salt Lake City-based Intermountain Healthcare is introducing Microsoft subsidiary Nuance Communications’ Dragon Ambient eXperience Copilot across its seven states, the healthcare system announced.
WHY IT MATTERS
The goal is to leverage DAX’s automation capabilities to increase operational efficiency of clinical documentation and administrative tasks, reducing the burden on healthcare professionals.
DAX captures conversations between multiple parties in real time, allowing physicians to reduce screen time and communicate more fully with patients while documenting the discussion via a mobile app.
The platform automatically generates specialty-specific summaries of clinical documentation from these conversations, which are then delivered to the application or to the Dragon Medical One desktop for the physician to review and edit.
The use of GenAI tools, including DAX CoPilot, has the potential to alleviate the rising trend in physician burnout by reducing administrative burdens, including clinical note-taking and other medical documentation tasks.
A February survey of 1,003 primary and specialty physicians by athenahealth found that 83% said AI could reduce administrative burdens and reduce the risk of burnout associated with overwhelming workloads and fewer staff.
In April, Chicago-based healthcare system Rush said it plans to test Suki’s AI assistant in 30 specialties, potentially reducing clinical documentation time by 72%.
THE BIG TREND
More than 150 hospitals and healthcare systems offer full Epic EHR integration and use DAX Copilot to create clinical notes and record patient visits within their workflows.
In January, Vanderbilt University Medical Center began testing the DAX Copilot system among healthcare specialists in the Department of General Internal Medicine and Public Health and the Department of Orthopedic Surgery at VUMC.
The announcement adds to the avalanche of GenAI integration news across the healthcare ecosystem, impacting everything from patient care to biological data analysis, and the technology is expected to have an enduring presence as use cases continue to evolve.
The development of genAI applications for healthcare has global implications and involves the world’s largest healthcare providers and technology companies, including chipmaker NVIDIA.
The World Health Organization recently expanded its AI assistant called SARAH (formerly known as Florence) to advance global health through an interactive, human systems-based training approach for personal engagement.
ON THE RECORD
“By implementing DAX Copilot, we have the opportunity to significantly reduce the time our providers spend on that documentation, a task that often takes place outside of work hours. Not only will this free up our physicians and APPs with more time for their patients, it will also help reduce burnout among physicians,” said JP Valin, Chief Clinical Officer of Intermountain Health, in a statement.
Nathan Eddy is a healthcare and technology freelancer based in Berlin.
Email the writer: nathaneddy@gmail.com
Twitter: @dropdeaded209