Yet another AT&T outage that left millions without cellphone access or 911 calls across several states including California, Texas, Kentucky and Florida is now resolved, company says

ATT has finally restored signal to millions of Americans across multiple states after last night’s outage left people unable to access their cell phones and make 911 calls.

According to Down Detector, a website that monitors outages, the outage started Tuesday afternoon, with reports peaking around 6 p.m. and 9 p.m.

The states hardest hit were California, Texas, Alabama, Kentucky, Ohio, Florida and Georgia. AT&T blamed a critical outage at one of its switching centers, which resulted in a flurry of problems — including service delays and a complete loss of network connectivity, The Mobile Report said.

The problem primarily affected iPhone users, and emergency services were also affected. For example, officials in Seminole County, Florida, are urging people with problems to contact the non-emergency helpline.

An AT&T spokesperson told the media: ‘We have resolved a software issue that was preventing a limited number of customers from connecting to our wireless network.

“We apologize for the inconvenience. We appreciate our customers’ patience as we work to resolve this issue.”

The states hardest hit were California, Texas, Alabama, Kentucky, Ohio, Florida and Georgia.

File photo of AT&T headquarters in Dallas, Texas

File photo of AT&T headquarters in Dallas, Texas

1724839244 668 Yet another ATT outage that left millions without cellphone access

However, customers were still furious, as this was the third time the network had suffered a national outage, the last time being just two months ago.

The company also agreed Monday to pay the government nearly $1 million after an investigation by the Federal Communications Commission found the company failed to forward 911 calls to emergency dispatchers and notify authorities during an outage in August 2023.

One social media user mockingly said, “Happy AT&T Outage Day to everyone celebrating.”

Another said on X: ‘Get your shit fixed, AT&T, or I’m going back to T-Mobile.’

A third accused AT&T of trying to “perform a Jedi mind trick.”

In June, at least 24 states were struggling with problems affecting thousands of Americans, from North Dakota to Illinois to New York.

A nationwide outage at AT&T has users across the United States calling 911 as dispatchers report widespread outages

A nationwide outage at AT&T has users across the United States calling 911 as dispatchers report widespread outages

1724839251 732 Yet another ATT outage that left millions without cellphone access

1724839255 379 Yet another ATT outage that left millions without cellphone access

The mobile network was also down in February, affecting at least 70,000 Americans for 12 hours.

AT&T blamed a “software bug” for the problems and told affected customers they would receive a $5 credit on their next bill.

“Based on our initial investigation, we believe that today’s outage was caused by the implementation and execution of an improper process used as we expanded our network, and not by a cyberattack,” AT&T said.

We continue our assessment of [the] ‘To ensure that we continue to provide our customers with the service they deserve.’

However, the incident was so widespread that it drew the attention of the Department of Homeland Security (DHS) and the FBI, who launched an investigation into the outage.

AT&T customers reported problems calling 911 in multiple U.S. states in June and February (file)

AT&T customers reported problems calling 911 in multiple U.S. states in June and February (file)

AT&T went down in February — an outage that affected at least 70,000 Americans for up to 12 hours. Customers lined up at stores during the incident to get answers about their lack of service

AT&T went down in February — an outage that affected at least 70,000 Americans for up to 12 hours. Customers lined up at stores during the incident to get answers about their lack of service

Cyber ​​experts told DailyMail.com that the February edition showed hallmarks of a cyberattack, possibly an attempt by hackers to blackmail the company or steal user data.

According to experts, its widespread nature resembled “a massive Distributed Denial of Services (DDOS) attack on the core infrastructure of the Internet.”

Using DDOS, cybercriminals attempt to crash a website or online service by bombarding it with a flood of unnecessary requests at exactly the same time.

The increase in simple requests causes the servers to become overloaded, becoming unable to process them and crashing.

But the US Cybersecurity and Infrastructure Security Agency (CISA) reported that ‘the cause of the outage [was] unknown and there is no evidence of malicious activity.’