Woolworths Metro IT system crashes across Australia, chaos in supermarkets

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Woolworths Metro IT system crashes affecting thousands of Aussies during the evening rush: ‘You can’t buy a thing!’

  • Woolworths  customers affected by IT issues in the chain’s Metro stores
  • Some frustrated customers were unable to buy their evening’s shopping
  • IT chaos hit stores on Thursday afternoon as people headed to the supermarket  

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An IT glitch at Australia’s biggest supermarket chain has thrown frustrated after-work shoppers into chaos.

Cashiers were unable to process the groceries of customers at several Woolworths’ Metro stores on Thursday afternoon and in some cases outlets have had to close.

Some of the supermarket giant’s point-of-sale systems are not working correctly and many shoppers have been unable to complete their purchases.

An IT glitch at Australia's biggest supermarket chain has been thrown frustrated after-work shoppers into chaos

An IT glitch at Australia’s biggest supermarket chain has been thrown frustrated after-work shoppers into chaos

1660808640 395 Woolworths Metro IT system crashes across Australia chaos in supermarkets

1660808640 395 Woolworths Metro IT system crashes across Australia chaos in supermarkets

On social media it was reported customers at the chain’s Pyrmont store were unable to buy anything and it had to be closed to the public.

Reports of IT problems affecting customers began after 4pm on social media. 

‘Wow. Woolworths IT just crashed: Australia wide. You can’t buy a thing,’ one man wrote on Twitter at 4.18pm.

Daily Mail Australia approached Woolworths for comment.

More to come