Where to unlock all custom deliveries in FFXIV

If you want to take your crafters and collectors to the next level Final fantasy 14completed weekly customized deliveries for avid customers is a great way to collect both EXP and scrips (the currency for crafting/collecting).

Below we explain how custom deliveries work FFXIV and how to unlock them all.


Custom Deliveries in FFXIV, Explained

Custom Deliveries are weekly missions that you can complete to earn lots of crafting and collecting EXP notebooks. You will also make a profit satisfaction for each character you make deliveries for, their satisfaction level will increase, helping you learn more about the character. You can only complete a total of twelve custom deliveries per week, and six per specific NPC. Deliveries reset every Tuesday morning.

Every week the customers ask for a list of items that you can make or collect. You can check what items they want without even talking to them by opening the ‘service’ menu, selecting ‘timers’ and then selecting ‘custom deliveries’. (However, you will only see the clients if you have unlocked them.)

Image: Square Enix via Polygon

You can buy all the necessary materials for crafting from nearby merchants. For example, Zhloe and Adkiragh’s materials are purchased from the Scrap Salvager in Idyllshire, and Kurenai’s materials can be purchased from the Blue Merchant across from her in Tamamizu.

Before collecting, you can check where the collection nodes are located by opening the custom delivery menu for that customer, selecting the fish or collectible, and selecting “display location” or “search for item by collection method” respectively.

The higher collectability your made or collected submission, the more EXP and scrips you get in return. Scrips can be used to purchase important crafting materials, materia, decor, and other useful loot from Scrip Exchange NPCs. In particular, you can use scrips to obtain some of the materials you need for your computer Heavenward Anima relic weapon.

And once you achieve the customer’s satisfaction, you can make him glamorous and dress him in any outfit. You can do this for all customers except M’naago and Ehll Tou.


Rewards from custom deliveries

While EXP and scrips are a plentiful enough reward, some custom deliveries provide special rewards that are worth it:

To get the above rewards, you must achieve maximum satisfaction with these customers and then complete a quest (assigned by the customer).

You will also receive two titles from each customer after achieving maximum satisfaction with them and delivering 150 collectibles to them.


Where to unlock all custom deliveries in FFXIV

Before you can unlock custom deliveries, you must unlock them collectibles, if you haven’t already. You can do this by completing Morgayne’s quest “Inscrutable Tastes” in the Foundation (Ishgard). You also need to be at least level 50 in a crafting or collecting quest to unlock collectibles, but the first custom delivery client is available starting at level 55.

You’ll also need to complete these short conversation missions to unlock script exchanges and vendors for each expansion:

  • Heavenward: “Go West, Craftsman” by Lydirlona in Mor Dhona
  • Stormblood: “Reach Long and Prosper” by Galiena in Rhalgr’s Reach
  • Shadowbringers: “The boutique always wins” from Mowen in Eulmore
  • End runner: “Expanding House of Splendor” by Ofpilona in Radz-at-Han

Two of the clients require you to unlock The Firmament, the hub for Ishgard Restoration. You can do this by completing the quest “To the Firmament” via the Recruitment Notice flyer at the Ishgard Aetheryte. You’ll need to complete most of this questline to unlock Ehll Tou, and you’ll basically need everything to unlock Charlemend, so you might as well do everything (unless you hate Charlemend for some reason).

a blue quest marker on an NPC “Recruitment Notice” flyer on a wall in FFXIV

Image: Square Enix via Polygon

As usual, these quests (and the ones that unlock the actual deliveries) are marked with a blue quest marker with a plus sign, so you should be able to find these by just opening your map and looking for that icon.

Below you can see where you can unlock all custom deliveries FFXIV.

FFXIV custom delivery orders and requirements

NPC name NPC location Level Unlock quest Find NPC Quest location Other requirements
NPC name NPC location Level Unlock quest Find NPC Quest location Other requirements
Zhloe Aliapoh Idyllshire 55 Open arms Geimlona Idyllshire (5.7, 6.9) Requires Heavensward expansion
M’naago The range of Rhalgr 60 Forgotten no one, left no one behind GaliĂ«na Rhalgr’s range (9.8, 12.5) Requires Stormblood expansion, “Return of the Bull” MSQ completed
Kurenai The Ruby Sea 62 The seaweed is always greener Kojin Rentals Kugane (10.1, 9.9) Requires Stormblood Expansion, M’naago’s Deliveries Unlocked, Side Quest Series for “The Palace of Lost Souls” Completed
Adkiragh Idyllshire 66 Between a rock and a hard place Geimlona Idyllshire (5.7, 6.9) Requires Stormblood Expansion, Zhloe’s Deliveries unlocked, “Stormblood” MSQ completed, “Purbol Rain” side quest completed
Kai-Shirr Eulmore 70 Oh, hive yourself Kai-Shirr Eulmore (11.7, 11.7) Requires Shadowbringers expansion, “Moving Forward” MSQ completed
Eh Tou The Firmament 70 Oh Crafter, my Crafter Eh Tou The firmament (13.5, 11.2) Requires Stormblood expansion, The Firmament unlocked via the side quest “Towards the Firmament”, side quest line for Ishgard Restoration completed until at least Ehll Tou appears, Ehll Tou side quest “If Songs had Wings” completed
Karelend The Firmament 70 Count on it French The firmament (11, 14.5) Requires Stormblood expansion, Ishgard Restoration side quest line completed, Charlemend side quest “The Brume Lifts” completed
Amelia Old Sharlayan 80 Of mothers and merchants Well-dressed attendant Old Sharlayan (12.6, 9.7) Requires Endwalker expansion, “Endwalker” MSQ completed
Anden Il Mheg 80 That’s So Anden Begging sheep The Crystarium (9.3, 11.3) Requires Endwalker expansion, “Endwalker” MSQ completed
Margrat Labryinthos 80 Your own request Theopauldin Old Sharlayan (13.8, 15) Requires Endwalker expansion, “Going Haam” MSQ completed

If you’re just starting out in the vast world of Final fantasy 14, we have tons of guides to help you. We have a beginner’s guide to get you started, along with guides detailing when you get your horse and which Grand Company to join.

If you’re starting out but feeling overwhelmed, we have guides to help you choose a job and a guide that explains how long it can take to stay up to date with the current content. FFXIV.

We also have guides to side content such as Ocean Fishing, Relic Weapons and Island Sanctuary, for those who want to take a break.