Was YOUR AT&T not available? Thousands of customers were affected by a mobile phone outage that lasted four hours

AT&T was down for thousands of Americans on Wednesday – three months after a widespread outage left people without service for hours.

The problems appeared around 4 a.m. ETwhich affected cell phones and internet, but service was restored about four hours later.

While DownDetector, a website that monitors online outages, showed that customers in Chicago, Dallas, Phoenix and other major cities were experiencing problems, AT&T told DailyMail.com that only customers in Virginia and North Carolina were affected.

DownDetector’s website showed that problem reports for AT&T started rolling in around 10 a.m. ET on Tuesday, but have since spiked to more than 1,300 users as of 7 a.m. ET.

About 58 percent of users mention problems with their mobile phone, 32 percent have no signal and 11 percent have problems with mobile internet.

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One X user stated that they switched phone providers today because AT&T had three outages in the last two months.

Others said they expect a discount on their June bill.

Wednesday’s problems appeared around 4 a.m. ET, but disappeared about four hours later

DownDetector, a website that monitors online outages, shows that customers in Chicago, Dallas, Phoenix and other major cities are experiencing problems. However, AT&T told DailyMail.com that only customers in Virginia and North Carolina were affected by defective cell towers

The current outage has reminded customers of the major outage that occurred in February, which knocked out service for nearly all day for more than 70,000 AT&T users.

The peak of that outage also occurred around 4 a.m. ET and left users’ devices in SOS, meaning no connection.

AT&T has more than 240 million subscribers, the largest in the country, meaning that when problems arise, the majority of Americans are without cell service.

There was speculation that the February issue may have been the result of a cyberattack, but the company said there was “no evidence of malicious activity.”

During the widespread outage, the Department of Homeland Security (DHS) and the FBI revealed that they had launched an investigation into what could have happened.

However, AT&T issued a statement following the news: “Based on our initial review, we believe today’s outage was caused by the application and execution of an incorrect process used in expanding our network, and not by a cyber attack.”

“We are continuing our assessment of (the) outage to ensure we can continue to provide the service our customers deserve.”

While AT&T blamed human error for the outage, the course of the outage has raised many questions, including why only some people were affected and others not.