Virgin Media is DOWN leaving users across the UK unable to access their emails
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Virgin Media is DOWN preventing UK users from accessing their emails
- According to Down Detector, the problems started around 06:45 BST
- Users have reported that they cannot access their emails
Virgin Media crashed this morning, leaving users in the UK unable to access their emails.
According to Down Detector, the problems started around 06:45 BST and are affecting customers across the UK.
While the reason for the outage remains unclear, 83 percent of those who experienced problems said they had problems with their emails.
Meanwhile, 11 percent said they had problems with wired internet, while seven percent had a total blackout.
A Virgin Media spokesperson said: ‘We are aware of an issue affecting our Virgin Media customer email service.
Virgin Media crashed this morning, leaving users in the UK unable to access their emails
More than 1,300 issues have been registered on Down Detector so far, with many users taking to Twitter to voice their complaints
Our teams are working to resolve the issue as soon as possible, we apologize for the inconvenience.’
To date, more than 1,300 issues have been registered on Down Detector, with many users taking to Twitter to voice their complaints.
“What’s the matter with email? Can’t send or receive email on any device or sign in to email from the web page?’ a user wrote.
Another added, “What’s up with emails. It seems I am not receiving or sending any.
‘Password changed and everything, but can’t connect now. Been like this since last night. Serious.’
And one vented, “I can’t access my virgin media email account. Need it urgently for work and personal matters. Has the system failed? If so, when will it be back online?’
MailOnline has contacted Virgin Media for further comment.