Victoria’s Secret sparks backlash after APOLOGIZING to trans woman who complained about her ‘thoroughly dehumanizing experience’ when staff stopped her trying on bras at the same time as female customers

Victoria's Secret is facing mounting criticism over its handling of a complaint from a trans woman who claims she had a “dehumanizing experience” in one of its stores.

A trans woman wrote on X, formerly Twitter, on Monday: “I had a thoroughly dehumanizing experience today at Victoria's Secret due to my status as a trans woman.”

“I was trying to find a nice bra at Victoria's Secret, and they made me wait until all the cis women had left the changing rooms before I could enter even one.

“They even made other cis women wait for my turn so there wouldn't be any cis women in the five other rooms,” the transgender woman said in the thread, which is now unavailable on the platform.

Victoria's Secret responded to the woman, writing, “We're sorry to hear about your experience at our store and would like to speak with you directly,” and provided contact information. Newsweek reports this.

A trans woman wrote on Monday on

The thread, which is now unavailable on the platform, details their experiences

Victoria's Secret responded to the woman and apologized for their experience at the store

@Microdragons1 later wrote on the platform: “I just called VS Corporate, they are correcting this store's behavior.”

Several women criticized the lingerie maker's response, arguing that it prioritized the experience of one trans shopper over women's privacy.

Sall Grover, founder of a female social network called Giggle, wrote on him about it. because he didn't have a suitable audience for his pathetic fetish.

“The fact that you have to have other women next to you in the locker room or else you'll end up crying in the corporate world speaks volumes,” wrote X user @HazelAppleyard_.

“Isn't it affirming enough to be there? No. You have to make real women feel uncomfortable to get your euphoric boner.”

“Will @VictoriasSecret ignite himself?” X user @Trestresjolie wrote, referencing when conservatives boycotted the beer brand after collaborating with TikTok influencer Dylan Mulvaney in April.

Some users also pointed out that the account user had created and posted graphic images of himself, including in BDSM clothing.

“Look who you let into women's intimate spaces, into your stores,” wrote Leonard Clinton-Williams.

Adding, “Your company should be fighting for women. I'm not doing this.'

Some users also pointed out that the account user had created and posted graphic images of himself, including in BDSM clothing

Controversial Victoria's Secret marketing manager Ed Razek, 71 (left), announced his retirement just days after the company hired its first transgender model, Valentina Sampaio, 22 (right)

Sampaio shared this happy selfie on her Instagram page and wrote in the caption, “Life is amazing… Love more and hate less, hate is useless, just don't waste your time!”

Razek (pictured left) joined L Brand in 1983 and was responsible for shaping its hyper-sexualized image and launching Victoria's Secret's annual fashion show

A spokesperson for Victoria's Secret said in a statement: 'We are committed to providing our customers with a great experience, so we always welcome feedback.

“Our associates are focused on providing exceptional customer service, especially during this busy shopping season.”

Victoria's Secret has faced controversy in the past over its stance on trans issues.

In 2019, the brand hired its first transgender model, Valentina Sampaio, coinciding with the high-profile departure of the company's marketing officer, Ed Razek.

Razek was criticized in 2018 for telling Vogue that transgender and plus-size models were not suitable for the Victoria's Secret fashion show.

“If you're asking if we considered putting a transgender model in the show or looked at a plus-size model, we did,” Razek told the magazine.

'I don't think we can be all things to all customers. It is a specialty store. It's not a department store… We sell to who we sell to, and we don't sell to the whole world… I don't think we should do that (have trans models). The (fashion) show is fantasy. It's a 42-minute entertainment special.”

Those comments sparked a barrage of criticism from celebrities like Rihanna and fellow competitors like Aerie and Third Love, prompting Razek to apologize for his comments just days after they were published, Business Insider reported.