Change Healthcare, a software and data analytics provider that provides revenue cycle management, clinical decision support and other operational tools, announced Wednesday that it has taken its systems offline due to a cyber incident.
“When we became aware of the external threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact,” the company said in a statement. online incident reporting.
Although Change Healthcare said United Health Group’s systems (Change is a subsidiary of United Health) were not affected, pharmacies in Michigan and others across the U.S. reported that they were. cannot process recipes.
THE BIG TREND
Optum acquired Change Healthcare in 2021 for $13 billion, combining Change’s technology of integrating evidence-based criteria into physician workflows with Optum’s expertise in clinical analytics.
In 2022, Change Healthcare launched patient engagement tools to help patients better navigate the care continuum and improve revenue cycle management for healthcare providers.
It is one of the largest healthcare companies and prescription providers in the United States, processing 15 billion healthcare transactions annually, according to its website.
ON THE RECORD
“At this time we believe the issue is specific to Change Healthcare and all other systems within UnitedHealth Group are operational,” the company said on its website Thursday.
Andrea Fox is editor-in-chief of Healthcare IT News.
Email: afox@himss.org
Healthcare IT News is a HIMSS Media publication.