Total Tools customers warned of major data leak that impacts more than 38,000 tradies
Hackers have leaked the details of around 40,000 customers of a major hardware chain, including credit card details, mobile numbers and email addresses.
Total Tools has been the victim of a professional cyberattack, first noticed earlier this week when unusual activity was detected in the company’s IT system.
The company’s CEO, Richard Murray, said Thursday that they were confident the cause of the leaked database had been resolved and removed from the website.
“The data that was illegally compromised includes customer name, email address, Total Tools password, mobile number, shipping address and credit card details of customers who recently shopped or registered on our website,” he told The Australian.
‘In addition to contacting affected customers, Total Tools has also implemented a number of additional cybersecurity measures to minimize the chance of this happening again.’
Total Tools has fallen victim to a cyberattack first identified earlier this week
Tradespeople whose data was leaked have been contacted by the company, which is still investigating the breach with the help of a cybersecurity expert.
It is estimated that approximately 38,000 customers have been affected by the breach.
They have been told what steps they need to take to reduce the risk of their data being misused.
Total Tools, owned by Metcash, has more than 120 stores across Australia.
The company has reported the hack to the Australian Cyber Security Centre and the Office of the Australian Information Commissioner.
The data breach comes after almost 13 million Australians were affected by a cyberattack on online drug provider MediSecure.
Optus also suffered a major data breach in September 2022, with the personal details of almost 10 million customers stolen.