Tenant exposes sneaky act by property manager… before SHE is dragged to a tribunal
A Sydney property manager is taking a former tenant to court after she refused to pay for professional cleaners at the end of her lease.
The tenant, Sally Coleman, insists she did everything right and that she spent days meticulously cleaning the property after she left.
“We spent days mopping the floors and cleaning all the windows downstairs and upstairs,” she explains in a video posted to social media.
“We cleaned every toilet, every bathroom, every shower. We mowed the lawn, trimmed the front yard.”
However, when the agent came by for the end-of-rent inspection, he noticed some minor issues, such as dusty cupboards and small hairs on the floor.
That’s why the manager called in a professional to clean the house again.
The cleaners asked for $1,100, but Mrs. Coleman refused to pay it.
‘I obviously don’t agree with this, because we have been working for days on cleaning this building, we have done everything we could.’
Mrs Coleman argued that the photographs taken by the estate agent during the inspection, which were intended to substantiate the need for professional cleaning, in fact showed that her cleaning work was good enough.
Former Triple J presenter Sally Coleman (pictured) stated that she cleaned the property meticulously after she left at the end of her tenancy. Despite this, her agent called in professional cleaners and charged her $1,100
Mrs. Coleman and her housemates spent days cleaning their home for the final inspection, only to hear the realtor point out minor deficiencies in her cleaning work
Ms Coleman revealed that her and her housemates’ bail, totalling approximately $6,500, is now being withheld until the court concludes the case.
“Basically we’re holding hostages until we get this sorted out,” she said.
“So I know this is wrong, I know they can’t do this.”
Many Australians were sympathetic to Ms Coleman’s plight.
“I’m a former property manager. They should have given you the opportunity to go back and clean what they designated first. They shouldn’t have just sent in cleaners,” one person explained.
‘Your security deposit is not managed by the realtor, but by the Rental Bond Authority, and for this very reason.
Mrs Coleman claims the estate agent said the toilet was not clean
She said the officer had cited this speck of dirt as a reason to call for professional cleaners
“Take your photos and condition report to court. Mention that they didn’t give you the chance to fix any problems yourself first. Good luck.”
A second added: ‘We went to court and won. The officers were betting you would be threatened and back down, but don’t. Just stay calm and stick to the facts.’
A third agreed, saying: ‘Judges more often than not rule in favour of the tenant, after all, they can see what is going on.’
A fourth said: ‘I’ve noticed they do this if you don’t use the ‘recommended’ cleaner that they get commission on.
“It happened to me when I hired another professional cleaner, but not the one they wanted me to use.”
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This hair in the bathroom was identified as the reason why professional cleaners were deemed necessary