Taylor Swift fans slam concert vendor after a ‘technical error’ left them unable to buy tickets for her Wembley show – as those in attendance reveal HUNDREDS of empty seats
Ticketmaster was hit by angry Taylor Swift fans on Thursday after a technical issue prevented them from buying tickets, leaving hundreds of empty seats at Wembley Stadium.
The pop superstar is back in London for another five UK dates as her mammoth The Eras tour finally comes to an end, some 15 months after launching at Arizona’s State Park Stadium.
When Swift, 34, returned to Wembley on August 15, fans on X, formerly Twitter, noticed large blocks of empty seats that would normally be filled by devoted Swifties.
And concert retailer Ticketmaster was blamed for the fiasco after a technical error prevented fans from receiving the access code they needed to unlock and purchase tickets.
Others on TikTok claimed they received invalid access codes, which also prevented them from purchasing coveted tickets for what will be the final UK shows of Swift’s current tour.
Ticketmaster faced the wrath of angry Taylor Swift fans on Thursday after an apparent technical glitch prevented them from purchasing tickets, resulting in hundreds of empty seats at Wembley Stadium (Taylor is pictured at Thursday’s show)
![Taylor Swift fans slam concert vendor after a 'technical error' left them unable to buy tickets for her Wembley show - as those in attendance reveal HUNDREDS of empty seats 2 When Swift returned to Wembley on August 15, fans at X, formerly Twitter, left alarmingly large blocks of empty seats that would normally be filled by dedicated Swifties.](https://nybreaking.com/wp-content/uploads/2024/08/1723751480_836_Taylor-Swift-fans-slam-concert-vendor-after-a-technical-error.jpg)
When Swift returned to Wembley on August 15, fans at X, formerly Twitter, left alarmingly large blocks of empty seats that would normally be filled by dedicated Swifties.
One disgruntled visitor shared a photo of the empty seats on social media, writing: “Empty seats because Ticketmaster locked the tickets with codes.”
A second posted a similar photo, adding: ‘Not all those empty seats because no one had a code to buy tickets. This is so painful.’ [sic]
Photos taken later in the evening showed a noticeably fuller Wembley, with X users correctly claiming that the earlier photos had been taken before everyone had taken their seats.
One of them wrote the following under the posts: ‘Luckily we are too late. The streamer I watch just showed that area and it is full!’
A second added: ‘That arena is packed. Due to the increased security measures people probably got in too late.’
And a third wrote: ‘Hopefully people are just too late.’
Swift made a triumphant return to the stage at Wembley after the superstar was forced to cancel her performances in Vienna due to a terror alert.
The American singer is back in London for the final five shows of the European leg of her Eras Tour, which has been running since last year.
![Taylor Swift fans slam concert vendor after a 'technical error' left them unable to buy tickets for her Wembley show - as those in attendance reveal HUNDREDS of empty seats 4 A second attendee posted a similar photo, revealing even more empty seats at Wembley](https://nybreaking.com/wp-content/uploads/2024/08/1723751483_435_Taylor-Swift-fans-slam-concert-vendor-after-a-technical-error.jpg)
A second attendee posted a similar photo, revealing even more empty seats at Wembley
![Taylor Swift fans slam concert vendor after a 'technical error' left them unable to buy tickets for her Wembley show - as those in attendance reveal HUNDREDS of empty seats 6 1723751486 16 Taylor Swift fans slam concert vendor after a technical error](https://nybreaking.com/wp-content/uploads/2024/08/1723751486_16_Taylor-Swift-fans-slam-concert-vendor-after-a-technical-error.jpg)
![Taylor Swift fans slam concert vendor after a 'technical error' left them unable to buy tickets for her Wembley show - as those in attendance reveal HUNDREDS of empty seats 8 1723751489 18 Taylor Swift fans slam concert vendor after a technical error](https://nybreaking.com/wp-content/uploads/2024/08/1723751489_18_Taylor-Swift-fans-slam-concert-vendor-after-a-technical-error.jpg)
![Taylor Swift fans slam concert vendor after a 'technical error' left them unable to buy tickets for her Wembley show - as those in attendance reveal HUNDREDS of empty seats 10 1723751492 544 Taylor Swift fans slam concert vendor after a technical error](https://nybreaking.com/wp-content/uploads/2024/08/1723751492_544_Taylor-Swift-fans-slam-concert-vendor-after-a-technical-error.jpg)
![Taylor Swift fans slam concert vendor after a 'technical error' left them unable to buy tickets for her Wembley show - as those in attendance reveal HUNDREDS of empty seats 12 Photos taken later in the evening showed a noticeably fuller Wembley, with X users correctly claiming that the earlier photos had been taken before everyone had taken their seats.](https://nybreaking.com/wp-content/uploads/2024/08/1723751494_824_Taylor-Swift-fans-slam-concert-vendor-after-a-technical-error.jpg)
Photos taken later in the evening showed a noticeably fuller Wembley, with X users correctly claiming that the earlier photos had been taken before everyone had taken their seats.
On Thursday night, 92,000 fans, affectionately known as Swifties, poured into the stadium, eagerly awaiting the moment when the pop icon would appear, dressed in various outfits and covered in glitter.
Cheers erupted from the stadium as the star emerged for her three-hour show, complete with 13 sparkling outfit changes.
Among the sea of Swifties were a number of familiar faces, including Idris Elba and Amelia Dimoldenberg. When asked if he was excited to be there, Elba said, “Oh my god, yeah, can’t you see that?” and added that his favorite song was “London Boy.”
The joyful return to the stage, where she performed the opening act with Miss Americana & The Heartbreak Prince, follows a turbulent few weeks for the singer and her fans.
Just over a week ago, the singer had to cancel three concerts in the Austrian capital after police discovered a foiled ISIS terror plot.
Meanwhile, in the UK, a Taylor Swift-themed holiday club in Southport was tragically targeted by a knife attack last month, leaving three young girls dead.
Breaking her silence in an emotional speech after Cruel Summer, the star said: “The way you have chosen to welcome us. There are 92,000 of you, here, with your hands in the air – screaming the words. Thank you so much from the bottom of our hearts. We love you so much, London.”
“I know how much planning, energy and effort it took to get to these shows. I really appreciate it,” she added.
However, the Swifties in London insist they feel ‘safe’. A steel ring has been erected around the stadium, with hundreds of security guards in yellow jackets standing guard.
The Met Police have also assured the public that they are ‘well prepared’ for the five performances taking place over the coming week, with extra ticket checks taking place.
Police have also banned fans from gathering outside the stadium to listen to her music, often referred to as “tay-gating.” People without tickets are turned away from the stadium.
Every evening, around 90,000 fans come to the venue, dressed in themed outfits, often full of glitter.