Taylor Swift fans say they suffered ‘second-degree burns’ at Brazilian concert where fan died in the heat: Scorching hot metal floors left audience members needing medical treatment

Fans who endured a sweltering heatwave last week to see Taylor Swift perform in Brazil said they suffered ‘second-degree burns’ while waiting for the concert where one was tragically killed.

Some wrote on social media that they needed medical treatment as temperatures rose above 37 degrees Celsius at Rio de Janeiro’s Estádio Olímpico Nilton Santos on Friday.

User @autoranya said she left the event with three serious burns when “the metal plates covering the floor turned into hot plates in 40°C temperatures.” Another said conditions in the stadium were ‘inhumane’, with crowds of people turning on each other.

‘When they opened the entrance I was pushed and fell HOT to the ground. I suffered two second degree burns that wouldn’t stop burning in the sun.’

Fans have claimed they were banned from bringing water into the stadium on Friday after Taylor Swift ordered staff to hand out bottles. The heat led to Saturday’s show being postponed and a fan is said to have died after the collapse.

Ana Clara Benevides Machado, 23, collapsed in the front row and reportedly went into cardiac arrest. She was taken to hospital, where she suffered a second cardiac arrest and died.

Taylor Swift, 33, is currently in the middle of her highly anticipated Eras tour, which will see her visit five continents with 151 shows between March 2023 and December next year.

User autoranya said she suffered second-degree burns in the sweltering heat on Friday

'When they opened the entrance I was pushed and fell to the ground HOT!  I suffered two second degree burns that wouldn't stop burning in the sun,” said one fan

‘When they opened the entrance I was pushed and fell to the ground HOT! I suffered two second degree burns that wouldn’t stop burning in the sun,” said one fan

Taylor Swift will perform on the evening of two of her Rio shows on November 19, 2023

Taylor Swift will perform on the evening of two of her Rio shows on November 19, 2023

Fans have complained that conditions at Friday’s event were unbearable as the city soared to temperatures that locals said felt like 59 degrees Celsius due to high humidity.

In a post sharing their experiences, one fan said Taylor’s team was “investigating the whole time” and her head of security was very concerned.

“He asked them to take care of me quickly and did everything they could to help me because I was crying in pain,” she said.

“When I went in, more people were burned. People throwing up, fainting… the doctor wouldn’t confirm the burns! [He] was under pressure! A woman who was there didn’t want to help me a second time because I said I was already gone… absurd.’

Fan Kléssia Menezes told R7 TV: ‘I didn’t think my dream could turn into a nightmare.

She said she was stuck on one of the ramps to a VIP area as security guards blocked the entrance.

Once they got through, people started running and she fell on a hot metal floor that burned her leg and back, she said.

More than 1,000 people reportedly fainted during the set, according to fire officials.

During the set, Swift was forced to shut down the event and called for water to be distributed to concertgoers.

In one video, she is seen saying, “There are people here who need water, maybe 30, 30, 40 feet away.

“So whoever is in charge of giving them that, just make sure that happens.” Can I get a signal that you know where they are?’

Local reports claimed that it was forbidden to bring water into the stadium, and that fans had to pay R$8 ($1.60) for a small 305 ml cup of water.

The Public Prosecution Service and consumer protection authorities have now launched an investigation into possible negligence on behalf of organizer T4F.

Taylor Swift was in Rio de Janeiro for three nights between Friday and Monday after making the decision to postpone Saturday’s show “due to the extreme temperatures in Rio.”

Taylor was unaware of the tragedy during her performance and has since released a statement expressing her devastation over Benevides' death

Taylor was unaware of the tragedy during her performance and has since released a statement expressing her devastation over Benevides’ death

More than a thousand fans are said to have fainted during the event on Friday

More than a thousand fans are said to have fainted during the event on Friday

Fans on Twitter criticized the organization of the event and defended Taylor Swift, who called for water distribution

Fans on Twitter criticized the organization of the event and defended Taylor Swift, who called for water distribution

Taylor Swift also said on Instagram that she was “overwhelmed with grief” when news emerged of the death of Ana Clara Benevides Machado, who Reportedly collapsed in the front row during the second song on November 17.

The artist said: ‘I can’t believe I’m writing these words, but it is with broken heart that I say that we lost a fan earlier tonight before my show.

“I can’t even tell you how devastated I am by this.

“There’s very little information I have other than the fact that she was so incredibly beautiful and way too young.”

She said: ‘I’m not going to be able to talk about this from the stage because I feel overwhelmed with sadness if I even try to talk about it.’

Rio’s municipal health department said Benevides, who a friend said fainted during Swift’s second song, “Cruel Summer,” went into cardiac arrest, but the exact cause of her death is not yet known.

In an interview on November 19, the girl’s father said his daughter “left in a dream and came back dead.”

Weiny Machado, 53, said his daughter was “happy and intelligent,” “about to graduate in psychology in April to save money.”

‘I have no words to express my pain. She left home to fulfill a dream and came back dead.’

T4F, the organizers, previously expressed their ‘sincere condolences’ to Ana’s family and friends in a statement on Saturday.

They said she “felt unwell and was immediately attended to by the team of firefighters and paramedics” before being taken to nearby Salgado Filho Hospital.

They also said water stations would be provided at later shows – before the artist postponed it.

It comes after Ana Clara Benevides, 23, suffered cardiac arrest and died after attending a Swift concert in Rio

It comes after Ana Clara Benevides, 23, suffered cardiac arrest and died after attending a Swift concert in Rio

Concerned: In the clip filmed by an onlooker, Taylor can be heard responding to the call for water by asking the people in front of her to help

Concerned: In the clip filmed by an onlooker, Taylor can be heard responding to the call for water by asking the people in front of her to help

Swifties: Fans in the crowd Friday at Estadio Olimpico Nilton Santos

Swifties: Fans in the crowd Friday at Estadio Olimpico Nilton Santos

A second Taylor Swift fan later died in Rio de Janerio after being fatally stabbed after attending the pop star’s Eras Tour this weekend.

Gabriel Milhomem Santos was murdered just hours after attending the global tour at the Nilton Santos Olympic Stadium in the Brazilian city.

The 25-year-old, who was wearing a ‘Swifities’ friendship bracelet, was reportedly stabbed to death while resting on the famous Copacabana beach in the early hours of Sunday morning.

It’s understood Taylor Swift will now fly back to the US for Thanksgiving, before returning to Brazil for the Sao Paulo shows on November 24.