In the Internet age, reliable connectivity and networks are crucial. There’s a lot that goes into keeping a network’s back end running, and much more goes into delivering quality services to the thousands or millions of users who connect to it every day. Recently, AI and cloud applications have emerged to meet these needs. And this past year, a few specific products stood out for having more innovation and life-changing impact than the rest, earning them the Taiwan Excellence Award for 2023.
For the past three decades, Taiwan has highlighted its domestic products with the Taiwan Excellence Awards, which recognize products that deliver technical innovation and real, life-changing impact. It is this focus on innovative value that the International Trade Administration (TITA) and the Taiwan External Trade Development Council (TAITRA) want to highlight around the world.
Every year, Taiwan Excellence Awards selects only a handful of innovative products that meet strict criteria in R&D, design, quality and marketing. The selected products receive the Taiwan Excellence Award Seal of Approval, which serves as an award and proof of their high standards.
Designed and made in Taiwan, these products embody a combination of innovation and excellence and reflect the following aspects:
- Innovative: Products that put customer satisfaction first through advanced and thoughtful design.
- Excellence: Companies that are passionate about common goals and that promote team spirit, enthusiasm and knowledge sharing.
- Value: Practical products that really improve everyday life
- Reliable: Reliable products with quality and performance you can count on.
The AI and cloud computing highlights at this year’s Taiwan Excellence Awards include Phison Electronics’ PCIe 4.0 Enterprise SSD Controller IC, Planet Technology’s LoRa AIoT Network Solution, and TPIsoftware’s SysTalk.Chat.
Phison’s PCIe 4.0 Enterprise SSD Controller IC – PS5020-E20 (X1 Solution)
Phison PS5020-E20 is a next-generation, enterprise-class, high-performance SSD controller and solution that will help lower total cost of ownership (TCO) in business use cases with increased storage density, low power consumption and high performance. The advanced solution enables smarter storage infrastructure in a variety of enterprise storage applications such as hyperscale data centers, high-performance computing (HPC) and artificial intelligence (AI).
With our advanced ASIC designs and technical know-how, combined with strong synergy with our partners, Phison aims to address the demanding needs of the enterprise SSD market, while at the same time working towards leading positions with the most modern enterprise-grade NAND flash memory controller . IC solutions. PS5020-E20 powered NAND storage solutions are tailored to specific workloads and applications such as AI, cloud storage and 5G edge computing to give enterprise customers the biggest bang for their buck.
Planet Technology’s LoRa AIoT network solution
PLANET LoRa AIoT network solution is specifically designed for the efficient management of IoT network infrastructure over long distances. It is flexible and can be used in a variety of vertical applications such as factories, smart cities, energy facilities and transportation. It is a cost-effective and reliable method for ISPs and enterprises to integrate existing AIoT network deployment with new network devices and multiple communication protocols.
The system integrates using LoRa LPWAN, Wi-Fi 6 and fiber optic connections, making it extremely versatile, and it is compatible with industrial VPNs (IPSec/PPTP/L2TP over IPSec) and cybersecurity features. The units have a rugged industrial design, support MQTT and Modbus TCP and are pre-configured for the EU868/US915/AS923 MHz Sub 1G frequency bands. It serves as a comprehensive solution for networking, providing an intelligent central management platform with an easy-to-use web interface, a secure communications transmission gateway and data conversion equipment.
SysTalk.Chat
TPIsoftware’s SysTalk.Chat is the most powerful conversational AI service that delivers smart customer service. It has been awarded the Taiwan Excellence Awards 2023, the CX Asia Excellence Awards 2021 in Singapore and many more. TPIsoftware has also been selected by Gartner as a Cool Vendor in Conversational AI in APAC 2018. With high market penetration, SysTalk.Chat has freed up employee time for higher-value work, saved 40% of labor costs for companies, helped companies expand omnichannel strategy and increase customer satisfaction.
SysTalk.Chat has been widely adopted across industries, serving millions of monthly users in Taiwan with a robust customer experience. Built with the exclusive dual brain NLU + FAQ and voice recognition, SysTalk.Chat can provide human-like dialogues and activate voice recognition with minimal corpus data. Moreover, SysTalk.Chat is also a visual chatbot that stands out for its visual recognition ability and can interpret all kinds of documents with built-in AI-OCR technology.
SysTalk.Chat can be further integrated with TPIsoftware’s DigiFusion, an iPaaS middle platform with API management to connect other existing services, making services such as banking transactions easily done through chatbot conversations, expanding customer service and conversational services blueprint .
Made in Taiwan: an environment that promotes innovation
The companies showcased here have forged everyday excellence into the DNA of their products. The Taiwan Excellence Awards demonstrate Taiwan’s belief that innovative, cutting-edge technology can lead the way to a better future. The 2023 Taiwan Excellence Awards winners also demonstrate how Taiwan’s work to build an innovative economic landscape is paying off.
For more information visit Taiwanese excellence and see the best made in Taiwan.