Salesforce has doubled down on its commitment to AI excellence as more companies embrace the new age of technology.
The CRM and software giant today officially opened its first-ever AI center in London, marking a significant step forward in the company’s direction not only towards technological advancements, but also towards boosting skills training for both new and existing employees.
Salesforce hopes the new center will act as an education and training hub for customers and employees across the company as it looks to close the digital skills gap in AI tools, and has pledged to train 100,000 developers worldwide .
Launch of the Salesforce AI Center
“I think there is a role for every UK worker to think about what AI technology can do for their business,” said Paul O’Sullivan, SVP, Solution Engineering & UKI, CTO, Salesforce, at the opening event, attended by Ny Breaking, “Even individuals within the workforce who may not have direct access to the technology itself need to be aware and understand what is happening with the technology.”
“This is an opportunity for us to bridge that gap and take people on the journey of how they can safely apply generative AI… and really help the UK prosper.”
The 40,000-square-foot facility will act as a central hub for the company’s efforts to drive collaboration and development when it comes to AI tools, and is part of its 2023 pledge to expand over the next five to invest $4 billion in Great Britain and Ireland every year. year.
Relina Bulchandani, EVP, Real Estate & Workplace Services for Salesforce, added: “We want to bring people together in real life, and the UK AI Center can in the future bring diverse, different people together and create new results. “
Salesforce also hopes that the education and training provided at the center will enable employees to drive more AI use in their businesses. This underlines recent research showing that while more than a third are using or planning to use generative AI at work, the majority (62%) say they do not have the skills to do so effectively and safely.
“At Salesforce, we think there is a significant difference between consumer and enterprise AI,” O’Sullivan noted, “so it’s really important that we bring everyone along on this journey.”
“There’s a decision that companies have to make about whether or not you can use consumer and enterprise AI in conjunction with each other. The most important thing for us is to make sure that whatever decisions our customers make, we all let’s not forgetting that we are all still learning, developing and pushing the boundaries of this technology… this is a truly exciting time.”
“If our customers are successful, we will be successful,” concluded O’Sullivan, “we want them to be able to ensure that they can apply this technology to really increase the productivity of their workforce in a safe way, and ultimately be successful .”