Rise of the AI ​​agents: How ‘synthetic workers’ will impact ‘every office worker’ by 2030, according to the man who developed them for ChatGPT creator Sam Altman

Imagine the dream employee: they don’t take breaks, don’t go on vacation, or don’t ask for meetings.

For some industries, this type of worker could soon be hired.

In recent months, several companies have announced that they will build AI agents, or “synthetic workers.”

These digital workers could turn the workplace as we know it upside down – by answering emails, organizing invoices, responding to customer service queries and managing a calendar – potentially requiring administrative staff or expensive third-party technology be abolished.

DailyMail.com spoke to Ed Broussard, CEO of artificial intelligence company Tomoro.AI, who said the productivity boost provided by these synthetic workers will be so great that it will lead to a three-day work week.

Mr Broussard, whose company works with Sam Altman’s OpenAI, told DailyMail.com that the next two years will see big progress with these types of workers.

Recently, Nvidia, an AI technology company, and Hippocratic AI, a medical AI company, announced that they would be collaborating on “AI healthcare agents.”

The companies hope their new AI nurses can address the healthcare shortage worldwide.

Hippocratic researchers said the “nurses” will be trained “on a vast collection of proprietary data, including clinical care plans, healthcare regulatory documents, medical manuals, drug databases and other high-quality medical reasoning documents.”

So far, the AI ​​health workers have been tested by more than 1,000 nurses and 100 doctors in the US.

Earlier this month, Cognition, an AI software company, became the first to create an autonomous artificial intelligence software engineer, which it named Devin.

Devin can independently create websites and coding apps in 20 minutes and can use the internet to teach himself skills.

The “engineer” was tasked with taking requests to build websites via Reddit — and decided — on his own — to charge money, according to a Twitter thread posted by Wharton professor Ethan Mollick.

Devin is available for rent, but there is a long waiting list.

In addition to AI workers, companies are already using AI-enhanced applications, with 40 percent of HR functions at companies around the world using BBVA OpenMind automated technology. reported.

The AI ​​staff is just getting started.

Mr Broussard told DailyMail.com he believes the progress made over the next two years will be more important than any progress made in the sector over the past 75 years. He adds that by the end of the decade, every office job will be gone. ‘transformed’ by AI agents.

And the tech CEO isn’t the only expert who has spoken out about the big changes AI could bring.

Bill Gates, the founder of Microsoft, predicted the use of AI almost thirty years ago in his book ‘The Road Ahead’.

He now believes the synthetic workers will have a huge impact in education and healthcare, claiming they will be “the biggest revolution in computing since we went from typing commands to tapping icons.”

Mr. Gates believes AI agents will replace Internet search and shopping sites like Amazon.

And Mr Broussard believes the productivity boost provided by digital workers will be so great that it will lead to a three-day work week. He adds that in the near future, technology will take over administrative and research tasks in various sectors, including law, investment and marketing.

He told this website: ‘One of the tools we use most is a Fact Extraction Agent. It specializes in reading large numbers of documents and extracting all the facts and useful information in a form that other AI agents can easily read from.

“That can then be used for many different business applications: review of legal documents, investment analysis, customer research, right through to things like providing the right information to call center staff or price negotiations for large contracts.”

Mr Broussard believes that large organizations that fail to deploy ‘synthetic workers’ will be destroyed in the next decade.

Broussard told DailyMail.com: ‘Organizations that adopt quickly, start experimenting and working on human-AI interactions will see huge gains in terms of productivity, effectiveness and well-being.

‘Those left behind will actually disappear. Large organizations have a huge advantage because they have many customers, private data and access to computing power, but the value of these three will erode and the large companies that do not leverage their advantage will quickly decline and eventually disappear. , replaced by new AI-native companies.”

He also predicted that AI agents will do away with administration altogether: people will no longer have to search for information, fill out forms or book hotels, but will instead ask a digital assistant.

The CEO added: ‘We will see very different ways of working, new roles emerging and organizations shifting work that typically limits human creative output to AI agents – it can free people.

‘As the impact a person can make begins to separate from the number of hours he or she spends at work, we may need to reimagine how we think or work.

“It’s entirely possible that we’ll move to a three-day work week or less, and the top performers won’t be the smartest and hardest-working, but the people who are best at instructing AI agents.”

However, Mr Broussard claims that AI agents are not quite ready to replace entire roles.

He said: “We are still a long way from an AI agent that replaces a nurse or a software developer entirely. We’ve seen officers fill parts of those roles and do them well. For example, AI is often better at identifying cancer cells from scans than humans – but that is not the entire job of a radiographer.

“It is much more likely that agents will be built as capabilities that can be packaged together for different purposes.”