Read the ‘out-of-touch’ email a real estate agent sent that left a homeowner outraged

A landlord has slammed a real estate agency after being encouraged to donate $120 to buy a Christmas hamper for their tenants.

The homeowner, who wished to remain anonymous, said he was shocked after receiving an email from Distinct Property Management.

The message explained that they had a choice of two options to deal with their tenant, who was currently renting the property in Canberra.

“The festive season is fast approaching and we would love it if you would join us in spreading holiday cheer with Christmas hampers for your tenants,” the agency wrote.

‘For a number of years we have had the pleasure of delivering Christmas parcels on behalf of property owners and the response has been overwhelmingly positive.’

A $99 option included a candle, pudding and sweet snacks, while the $119 option included sparkling wine, a candle and luxury chocolates.

The cost of both can be deducted from the rental book, the property management team clarified.

The homeowner said they simply couldn’t afford the extra costs during the cost of living crisis and branded the estate agency as ‘out of touch’.

A landlord has criticized a real estate agency after being encouraged to donate $120 to buy a Christmas hamper for their tenants

“The brokers want to be charitable, but with someone else’s money,” they said.

‘It took me years to save up for a property and I am very happy that I was able to buy a house.’

The homeowner explained that they were forced to purchase the highway property due to the unrealistic prices of homes in other major cities such as Brisbane, Sydney and Melbourne.

They revealed that they were also renting a property and could understand how other tenants were struggling.

The homeowner explained that they were experiencing the added financial pressure of battling the highest interest rates in Australia in more than a decade.

“I had to sacrifice a lot to afford the property, and I’m still making financial sacrifices,” they said.

‘It’s a nice thought, but it’s bad timing. I’m barely staying afloat. Now they want me to give them $120? That’s a lot to give to a stranger in this economy.”

The homeowner said they simply couldn't afford the extra costs during the cost of living crisis and branded the real estate agency as 'out-of-touch' (stock image)

The homeowner said they simply couldn’t afford the extra costs during the cost of living crisis and branded the real estate agency as ‘out-of-touch’ (stock image)

Inflation fell to 2.8 percent in the September quarter, within the Reserve Bank of Australia’s target of two to three percent.

But interest rates remain at their highest level in twelve years.

The cash rate still stands at 4.35 percent, with economists predicting that a rate cut will not occur until 2025.

Interest rates have put pressure on homeowners, who have had to pay high mortgage premiums in what is already one of the most expensive real estate markets in the world.

Daily Mail Australia has contacted Distinct Properties Management for comment.