Our flight to New Zealand was ruined by a snorting, farting support dog
Our flight to New Zealand was ruined because we sat next to a sniffing, farting emotional support dog for 13 hours – he dripped on my husband’s leg
- Gill and Warren Press, from New Zealand, were on a 13-hour flight from Paris to Singapore
A couple are asking for a refund after sitting next to a ‘sniffing, farting’ dog on their flight from Europe to New Zealand.
Gill and Warren Press were on the first leg of their journey home when they flew 13 hours from Paris to Singapore on a Singapore Airlines flight.
However, the Wellington couple were forced to sit next to a passenger with an emotional support dog in their premium economy seats.
Mrs Press said the dog frequently farted and dribbled on the leg of her husband, who was wearing shorts.
‘I heard this sound – a heavy snorting. I thought it was my husband’s phone but we looked down and realized it was the dog’s breathing,” Mrs Press said Stuff.
A look at the ‘sniffing, farting’ dog that Gill and Warren Press had to sit next to
After asking to move seats, the couple was told that the only available seats were at the back of the economy class, so they decided to stay where they were.
They were then hit with an unbearable odor during the flight when the animal took up Mr Press’s leg space and farted.
Because the dog couldn’t be placed in the aisle, Mrs. Press said the dog was practically under her husband’s legs.
After submitting a claim for compensation to the airline, they were given a travel voucher worth NZ$200 (£95) per passenger.
However, Ms Press claims this is unacceptable and she now wants a full refund.
A Singapore Airlines spokesperson said the airline was in direct contact with the couple.
“Singapore Airlines is attempting to notify customers who may be sitting next to an assistance dog before boarding the flight,” they said.
The Wellington couple were on a Singapore Airlines flight from Paris to Singapore on their way home to New Zealand
‘We sincerely apologize that this did not happen in this case and will work with our airport teams to ensure this lapse does not occur in the future.
“In circumstances where customers sitting next to an assistance dog request to be moved, Singapore Airlines will assist in relocating customers to the same cabin, where space permits.”