Optus outage: How woman found out about country-wide blackout through her cat
An Australian woman who was among the millions of people affected by the Optus outage has revealed how she only became aware of the blackout through her cat.
The woman told Sydney WSFM radio duo Brendan Jones and Amanda Keller that her cat woke her up on Wednesday morning when the automatic feeder stopped working.
‘This woman said she heard about the Optus outage through her cat. The cat has an automatic WiFi feeder connected to Optus,” Keller told listeners.
‘When breakfast was not delivered at 6.10am, the cat went to the bedroom to complain to management.’
The 10 million Australians who rely on the Optus network were without internet from 4am to 1pm on Wednesday.
A woman’s cat alerted her to the Optus outage on Wednesday morning after the automatic feeder, which runs on WiFi, failed to deliver her breakfast
The 10 million Australians who rely on the Optus network were without internet from 4 a.m. to 1 p.m. on Wednesday
The failure caused widespread chaos, crippling many workers, small businesses and citywide transportation systems.
Despite the issue supposedly being resolved, several frustrated customers said Thursday that their services were still unavailable.
‘Woke up and still no internet. Optus kindly sent me a text message informing me that I had used up half of my mobile data. Gosh, I wonder why that’s Optus?!! FFS!’ someone wrote on social media site
‘Day two of the outage – PHONE APPS NOT WORKING / TV STREAMING NOT WORKING. No word from the company on what is happening,” said another.
‘Still no WiFi. “Restored, lies,” said another.
‘Optus internet went out again this morning. I restarted everything and it still doesn’t work. I can’t even access the Optus app. At least my phone works,” said another.
‘Still no internet after 26 hours this morning. The CEO comes out yesterday to say all services have been restored which is simply not true,” an Optus customer tweeted.
Amanda Keller (above) told WSFM listeners that the cat woke its owner at 6:10 a.m. to “complain to management” about the missing meal
Optus CEO Kelly Bayer Rosmarin (above) blamed Wednesday’s outage on a ‘technical network error’
Optus CEO Kelly Bayer Rosmarin had previously attributed the outage to a “technical network error” but declined to provide further details.
A number of more Optus customers left their own experiences in the comments below Jonesy and Amanda’s video, but called the cat’s complaining “by far the best Optus outage story yet.”
“A true victim story of this glitch,” someone wrote about the cat.
‘I found my internet was back on when my Optus bill arrived. Are they kidding?,” said another.
“The cat probably knew more than the CEO of Optus,” wrote another.