OpenAI Gives Enterprises More Control Over ChatGPT Enterprise
OpenAI has added more business-focused controls added to the Enterprise plan for ChatGPT to address the top concerns of businesses.
The updates focus on compliance, data security and scaling access to generative AI, as well as addressing the broader issue of meeting various stringent requirements across regulated industries globally.
An important part of the update is the Enterprise Compliance API, which ensures that everything is in line with standards such as GDPR, HIPAA and FINRA.
ChatGPT now has even more Enterprise controls
With the Enterprise Compliance API, users get a detailed, time-stamped view of all interactions, including conversations, uploaded files, and metadata. This data can be used for auditing.
OpenAI also introduced third-party integrations with Forcepoint, Global Relay, Microsoft Purview, Netskope, Palo Alto Networks, Relativity, Smarsh, and Zscaler, which can be used for things like data archiving, audit trails, redaction, retention, and policy enforcement. The San Francisco-based organization promised to work with more partners in the future, pointing to the expansion of third-party support.
In addition to compliance features, OpenAI will also roll out an identity management system to make user management easier for IT admins. The cross-domain identity management system, currently in beta, will work with “most enterprise directories,” including Okta Workforce, Microsoft Entra ID, Google Workspace and Ping.
The final control upgrade for ChatGPT Enterprise customers is more granular control over custom GPTs. Admins can now create lists of whitelisted domains, rather than allowing or blocking GPT use outright.
Underscoring its commitment to privacy and security, the company confirmed that no customer data or metadata is used to train models and that data is encrypted both at rest and in transit.
The business-focused subscription is said to have more than 600,000 users. For SMEs and consumers, there are also cheaper subscriptions available for a monthly fee.