OpenAI, the company that developed ChatGPT, is working with Hint Health on a new AI-powered clinical documentation platform that they hope will improve the doctor-patient relationship by streamlining note-taking and transcription.
WHY IT MATTERS
Hint Health has added beta capabilities to its all-in-one clinical platform that allows clinicians to record patient consultations or interactions within the app and transcribe them using OpenAI’s Whisper API – which can automatically generate clinical documentation using large language models from OpenAI .
The goal is to help the thousands of direct care physicians who use the Hint platform have more time to focus on their patients – and grow their businesses – and less time taking notes.
Hint and OpenAI say the integration is intended to help DPC docs use technology to “amplify their care rather than replace it,” and to support physicians by enabling more meaningful interactions at the point of care and reducing burn to reduce outages of doctors.
“In the hands of the DPC community, we believe AI has the potential to help restore trust and integrity to our healthcare systems,” Zak Holdsworth, CEO of Hint Health, said in a statement.
THE BIG TREND
Generative AI tools like ChatGPT show promise for clinical applications and patient engagement. That’s why companies like Epic and Oracle Health are integrating the capabilities into their EHR offerings.
While some experts say hospitals are not yet ready for LLM-based patient portals, and others caution that providers must remain aware of the limitations of generative AI, it is clear that a range of compelling clinical, financial and operational use cases will demonstrate its transformative potential. to see. potential.
As they integrate generative AI into clinical practice, here are some tips to help provider organizations use it responsibly.
ON THE RECORD
“Our vision is a future where technology enables, rather than hinders, the doctor-patient relationship,” Holdsworth said. “The technology arms race in insurance-based care models has led to systematically worse access and experience for patients and physicians for decades, and Direct Primary Care reverses this trend.”
“AI has the potential to revolutionize healthcare in a way that enhances rather than replaces human relationships,” said Aliisa Rosenthal, head of sales at OpenAI. “We are pleased that Hint Health is using OpenAI’s technology to provide cutting-edge tools to physicians who share our vision.”
Mike Miliard is editor-in-chief of Healthcare IT News
Email the writer: mike.miliard@himssmedia.com
Healthcare IT News is a HIMSS publication.