Motorists at risk of buying dangerous EV charging cables online

Motorists warned of dangerous electric vehicle charging cables as research reveals most dangerous products sold on online marketplaces

  • Three EV charging cables sold on Amazon Marketplace and eBay are considered unsafe
  • Test lab showed they posed a risk of electric shock and overheating
  • Portable heater, hair styler and food blender are among some of the most dangerous products identified by the study

Motorists searching online marketplaces for electric car cables to charge at home risk buying dangerous products, a consumer charity warns.

An investigation by Electrical Safety First found that three EV charging cables passed through an independent testing lab risked both electric shock and overheating, possibly causing a fire.

The items from the Lectron, Yks and Flynsu brand, which were for sale on Amazon Marketplace and eBay at the end of 2021, were tested last year.

They were subsequently recalled after ESF escalated its findings to the Government’s Office for Product Safety & Standards.

One of the EV charging cables was found to pose a risk of electric shock and overheating

Martyn Allen, technical director at ESF, said: ‘Electric vehicle owners should be aware that they may be buying a substandard electric vehicle charging cable when looking online.

‘Charging your car should never put you at risk and we’ve found devices for sale through online marketplaces that can make the daily task of charging your car a potential hazard.

“If you’re looking for a charging cable for your electric car, stick with reputable retailers you know and trust to avoid being tricked by an unreliable version that may be unsafe. If in doubt, contact the car manufacturer directly.”

The charity is now urging the government to introduce laws to force online marketplaces to take reasonable steps to ensure that products sold through their platforms are safe.

The call follows a broader ESF investigation into hundreds of electrical goods listings across five leading online marketplaces, including Amazon Marketplace, eBay, Facebook Marketplace, AliExpress and Wish.com.

It found that more than 50 lists of products for use throughout the home, from the driveway to the kitchen, were unsafe.

A portable heater available on eBay emerged as one of the most dangerous products discovered by the charity.

With 240 volts running through a heating element that is easily exposed or accessible through an unsafe cover, the heating posed “a danger to life,” according to ESF.

Top 10 most dangerous products

1. An energy saving device, with unsafe plug pins and unapproved internal electronic components. This item has already been recalled as unsafe by the Office for Product Safety and Standards (OPSS). Listed for sale on eBay.

2. A portable heater, with easy access to live parts with 240 volts running through the heating element posing an acute danger to life. Listed for sale on eBay.

3. A ‘waterproof’ extension cord without waterproof capabilities that pose a significant risk of electric shock. This item has already been recalled as unsafe by the Office for Product Safety and Standards (OPSS). Listed for sale on Amazon Marketplace.

4. An EV charging cable failed laboratory tests, posing a risk of electric shock and overheating, potentially causing a fire. Listed for sale on Amazon Marketplace.

5. A universal extension cable, which has been found through testing to pose a risk of electric shock. Listed for sale on Amazon Marketplace.

6. A 5-in-1 hair styler has an unsafe plug with no fuse and poses a significant fire hazard. The product also disassembles easily without the need for tools, exposing live parts and posing a risk of shock. Listed for sale on eBay.

7. A plug-in lamp, with an unsafe plug without a fuse and with a significant risk of fire. The product also falls apart easily, exposing live parts and posing a risk of shock. Listed for sale on eBay.

8. A fast charger 20W, with a non-conforming plug and housing design that interferes with the switch of the outlet. Listed for sale on Amazon Marketplace.

9. Travel adapter (universal), with easy access to live parts and with a risk of electric shock. Listed for sale on eBay.

10. A 3200 W blender, was found to pose an overheating and fire risk in testing – smoke billowed from the motor when it was first turned on. Listed for sale on eBay.

Bargain beauty purchases for less than £30 have also been found to pose a serious safety risk, with hair dryers and straighteners fitted with illegal plugs without a fuse, causing both fire and electric shock.

Even making a morning smoothie can end in disaster, with a kitchen blender equipped with a malfunctioning motor that began to overheat and fill with smoke within a minute of turning it on.

Cyclists were also found to be at risk from unsafe e-bike chargers available on Amazon Marketplace, despite a previous study by ESF highlighting their fire risk.

Amazon, Wish, eBay and AliExpress said the items identified in the investigation had been removed from sale.

ESF chief executive Lesley Rudd said there was a risk that the cost-of-living crisis could expose even more shoppers to dangerous goods as they seek to keep money in their wallets on the hunt for “supposed” bargains.

A recent survey by ESF found that nearly four in ten people use online marketplaces to compare prices in an effort to get the best deal.

“People buy everyday products like hair dryers and phone chargers online without knowing the dangers,” Rudd said.

‘Third party sellers are well aware of consumers’ desire to save money at the moment, so they are flooding the UK with cheap, poor quality electrical appliances via online marketplaces.

“We even see them investing in advertising to drive sales, despite the fact that their products put consumers at serious risk.

“That is why the government must act urgently to protect people by introducing legislation that forces online marketplaces to take reasonable steps to ensure that the products they sell on their platforms are safe.”

Five tips for safer electrical purchases online

ESF has put together these top five tips for consumers buying electrical products from online marketplaces:

1. Don’t buy on price alone – not all bargains are worth it!

Some counterfeits are for sale just below the recommended retail value, misleading buyers who are too smart to fall for the “too good to be true” deals. Be sure to do your homework if you decide to purchase products that are below retail prices.

2. Don’t just take the seller’s word – or the reviewer’s!

Beware of a product with only glowing reviews, especially if the reviewers are not verified. Some sites refer to user reviews with their buyer database and label those people as “verified buyers.”

3. Know where you’re buying

Make sure you know where the supplier is based, a ‘co.uk’ URL does not guarantee that the website is based in the UK. If no address is given, or there is only a PO Box, be wary; many substandard electrical goods are manufactured abroad, where they are not tested for safety and are produced as quickly and cheaply as possible.

4. Beware of words that qualify an item’s authenticity

If the seller claims the product is “genuine,” “genuine,” or “authentic,” check the source. Most reputable retailers don’t have to sell their products this way.

5. Stick to reputable retailers you know and trust:

This is the most important thing you can do to keep yourself safe.

For more tips on how to shop online for electrical appliances safely, see the ESF website.

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