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Task delegation in the workplace is nothing new, but a study by The Harris Poll identified one key difference as we look to the future: Employees will soon be delegating repetitive tasks to AI.
According to the survey, nearly three-quarters (72%) of American workers would consider delegating tasks such as billing, auditing, and reporting to AI so they can focus on more challenging tasks and work that requires more manual input, such as project management.
The results also indicated that Gen Z is more interested in AI than previous generations as the age group continues to seek a harmonious work-life balance. Gen Z is on track to become the largest group as it appears to be overtaking millennials, so the shift to AI will be a significant one for many industries.
AI workload
However, there are still plenty of older workers who are eager to adopt new technologies. In fact, the survey found that 81% of 35-44 year olds and 76% of 45-54 year olds were willing to delegate tasks to achieve a better work-life balance.
With this in mind, the 5th edition of Deloitte’s State of AI in the Enterprise report (opens in new tab) thinks companies are just not getting their AI implementations right. Of survey participants, about one in five (22%) were considered “underachievers” — or simply put, they hadn’t adopted enough practices to help them achieve meaningful results.
Deloitte suggests companies are capitalizing on employee enthusiasm for AI, and as Gen Z continues to grow, it seems like now has never been a better time to try out some artificial intelligence.
Through Venture Beat (opens in new tab)