Further research shows that VMware customers, unhappy with the acquisition by Broadcom, are looking elsewhere.
An analysis by cloud computing company Civo found that more than half (51.9%) of VMware customers are considering leaving the platform.
The news comes about 10 months after Broadcom acquired VMware in a deal worth $69 billion, leaving customers uncertain about changes to their licensing agreements and costs.
Months of instability and drastic changes implemented by Broadcom have caused customers to reevaluate their cloud strategies, with nearly half (48.7%) actively looking for alternative providers.
Civo showed growing interest in open-source alternatives to VMware. Customers are attracted by their simplicity and predictable pricing structures. In fact, the majority of those looking to switch (44.9% of all respondents) are considering migrating to open-source alternatives.
However, these solutions also have their drawbacks: 28.6% are concerned about security issues and 23.2% are concerned about the lack of support and service level agreements (SLAs) that are typically part of a proprietary package.
Henry Godwin, VP Global Sales at Civo, commented: “We’ve heard from many concerned VMware customers over the past nine months. Ultimately, businesses want certainty. They can’t continue in a situation where prices are skyrocketing without a parallel improvement in service.”
In the months following Broadcom’s acquisition of VMware, major changes were announced, including portfolio simplification and the end of perpetual licensing.
Godwin said that prospective open source platforms in the future must focus on delivering cost, security, support and reliable service to convince customers to leave VMware.