Microsoft says AI in the workplace is here to stay. Now we just have to figure out how to best use it

By James On May 8, 2024

The role of AI tools in the workplace will only increase as the technology continues to evolve. But both companies and employees need to make sure they make the most of it while they can, new research shows.

The latest Work Trend Index from Microsoft and Linkedin shows that attitudes towards AI remain positive, although many companies are still unsure how to best use AI.

The report, which surveyed around 31,000 people in 30 countries, shows that AI has already had a major impact on the way many of us work, and now the impetus is to use the technology in the most effective ways.

AI in the office

“AI democratizes the expertise of the entire workforce,” said Satya Nadella, CEO of Microsoft. “Our latest research highlights the opportunity for every organization to apply this technology to drive better decision-making, collaboration and ultimately business results.”

The report shows that three-quarters (75%) of respondents now use AI at work in some way, claiming that the technology not only helps boost their creativity, but also helps save time and free up their time concentrate on crucial tasks.

However, there are still more senior managers and bosses who are concerned: just over half (59%) are concerned about quantifying the productivity gains of AI, and a similar proportion (60%) are concerned that their company will not has a vision and plan for an effective approach. implementation of AI.

One area where AI is helping is job finding and skills advancement, with AI skills in particular demand, although only 39% of users have received some form of AI training from their company – and only a a quarter (25%) plan to do so. please pass this on before the end of the year.

Here too, managers are showing some concern: 55% say they are finding it difficult to find the talent to fill open positions in their company, with cybersecurity, engineering and creative design struggling in particular.

“AI is redefining work and it’s clear we need new playbooks,” said Ryan Roslansky, CEO of LinkedIn. “It is the leaders who build flexibility rather than stability and invest internally in building skills that will give their organizations a competitive advantage and create more efficient, engaged and equal teams.”