Microsoft Outlook’s Exchange Online mailbox issues will be fixed… eventually
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Microsoft has recognized a known issue that prevents some users from configuring their Exchange Online mailboxes in Outlook for Windows, but has not provided a timeline for a resolution.
As reported by BleepingComputer (opens in new tab)Microsoft has shared (opens in new tab) a manual fix for IT admins until a code fix is released. The company also said that the problem with Outlook, it is hosted email service for business, arises from Error 603 codes after the configuration process failed during the Outlook Connectivity Test.
Several Outlook clients are affected, including Outlook 2021, Outlook 2019, Outlook 2016 and Outlook for Microsoft 365.
Microsoft Outlook bugs
Microsoft’s Exchange Online mailboxes are an organization-wide email system similar to the service offered by: Google Workspace. While this isn’t the only thing Microsoft relies on for its revenue, the fact that it makes money may be why Microsoft is eager to provide a solution.
Microsoft claims that the root of the problem is that “Get-Mailbox will point the SharingPolicy to a deleted object.” While this is a serious issue that would benefit from an urgent fix, Outlook has had more than its fair share of significant bug fixes over the past few weeks for issues known since August.
Earlier in October 2022, Microsoft introduced a fix for Outlook for Microsoft 365 after it crashed and crashed after launch. Also in early August, a bug was fixed that caused Outlook email clients to crash when reading emails containing tables (particularly Uber proofs).
However, Microsoft isn’t always that eager to patch bugs in its software.
In the same month it was left to the micro-patch service 0patch to release an unofficial fix for an issue that allowed cyber-attacks to bypass Windows’ Mark of the Web (MotW) security mechanism, while a researcher accused Microsoft of “gaslighting” the security community after his attempts to publicize the issue had ignored.
While Microsoft remains aware of the issues with Outlook, providing no ETA for a code fix may spark similar feelings among IT administrators.