Microsoft hit with another global outage – with users unable to access emails, Xbox Live and 365 functions
Microsoft 365 has announced that it is investigating poor performance of its services and features.
The complaints come amid a new global outage that is leaving users struggling to access email, Xbox and other 365 functions.
The outage started around 9:15 a.m. EST and the company says the incident is currently only impacting users in Europe.
Microsoft 365 is experiencing outages on its email servers and Xbox and Minecraft services
“We are investigating reports of issues connecting to Microsoft services worldwide. Customers may experience timeouts when connecting to Azure services,” Microsoft said in a statement. after on X.
“We have engaged multiple engineering teams to diagnose and resolve the issue. More details will be provided as soon as possible.”
The company added that “more information can be found under MO842351 in the control center.”
Despite Microsoft’s note that users can find additional information on the service page, the site crashes and fails to load updates about the outage.
DownDetector has received hundreds of reports since 8am EST from users complaining that they are unable to access their email in the app or in a browser, and that people are not receiving scheduled calendar invites.
People have complained about the outage via X. One person wrote that both their Xbox and Minecraft were not working.
“Who the hell came up with the idea for Microsoft to provide so much reliable functionality on one system?” one user wrote.
“That’s a really bad habit. I literally can’t do my job because it’s down again.”