Many workers think their employers aren’t investing in technology properly
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In an era where business cost optimization is on the tip of every leader’s tongue, a new study from Ricoh Europe has exposed employees’ dissatisfaction with the technology they’re getting, and their companies don’t even seem to realize it.
The study analyzed 1,000 employees and 250 decision makers in the UK and Ireland and found that 74% of decision makers claim to design employees’ workplace processes and systems with their experience in mind.
However, only 54% of the employees mentioned agree with this statement.
Companies must invest in the right technology
Even under economic pressure, it seems that companies continue to invest in new and improved tools. Despite this, about a third (34%) of employees think the new technology will not affect their work. For example, providing all employees with the same software will not provide equal pay, while a small handful of employees may need highly specialized tools that others would not have.
This research, along with several other similar reports, suggests that working conditions and employee experiences play an important role in employee retention. It also indicates that investing in the right tools could be much cheaper than recruiting new talent, which is estimated to cost around $11,000 per employee in the EU.
Nicola Downing, CEO of Ricoh Europe, said: “Decision makers cannot afford to delay. Without an optimal working environment, employees may look for new pastures.”
Some of the major software types that companies were found to be missing included project management software, automation software, and hybrid works technology.
With financial and social benefits galore, Ricoh is urging companies to review their current workforce before losing out to their competition.