Job performance in the technology sector is not improving despite billions of dollars being poured into worker training, new research shows.
a report from learning platform Skillable discovered that many tech workers complain that they do not receive enough training for their role. 40% said they are not happy with the current learning technologies available to them because they do not help with their job performance or advancement.
When ranking the most important skills needed to support CIOs and CTOs, tech workers ranked IT Infrastructure Library (ITIL) at the top (53%), while IT Service Management (ITSM) came in second with 45% of to vote.
Learn in practice
Database management (40%), AI for IT (37%) and database design (33%) rounded out the top five.
Employees also agreed on the three most important skills needed to stay competitive. These included mastering generative (44%) and compound (46%) AI, as well as managing the risks of the technology (51%).
40% also said that current learning technology does not allow them to demonstrate their skills effectively, which in turn does not illustrate how prepared they are for new opportunities. 59% wanted training that was more relevant to their role.
Skillable believes this is particularly concerning for certain technical roles, as “assessing current skill levels and suitability for employment is critical to ensuring ethical use and development of AI, data protection and compliance with data law .”
When asked what would improve their learning experience, 67% of tech workers said it would be enough to make it applicable in the real world. Skillable points out that tech giants like Microsoft, Amazon and IBM are basing their training on this idea, making it more hands-on rather than purely knowledge-based.
Skilled CMO Sarah Danzl noted, “You wouldn't let someone fly an airplane who had only read the airline's manual, but this is still the way we often approach technical training. not only the most effective learning modality… (it) also positions companies to be more competitive today and in the future.”