ASX listed medication management platform MedAdvisor is working to introduce conversational AI to improve the patient experience for its partner pharmacies.
It recently partnered with the US-based Brand Engagement Network (BEN), whose AI assistants – combined with MedAdvisor’s insights into pharmacy patient engagement – can help to provide a “personal, conversational experience” for patients. Conversational AI can also help provide patients with accurate information about medications.
BEN’s AI will be incorporated into MedAdvisor’s upcoming Medication Advisor platform, which will enable 24-hour support for patients and tailor communications to their unique preferences and needs.
Health informatics company PenCS has unveiled its latest digital health information platform for primary care.
Based on a press release, the cloud-based Practice Cloud will enable practices to securely access data insights to optimize efficiency, and help them meet the ever-changing practice requirements and technology developments in Australian healthcare.
The intelligence platform has a reach of QI programs including a health calendar module, a chronic disease management success module and a financial module. These are all intended to increase workforce utilization, improve billing capabilities, streamline patient management frameworks to identify and recall patients with chronic diseases in a timely manner, and enable real-time longitudinal tracking of specific patient cohorts.
Moreover, Practice Cloud will enable access to a MyMedicare management program, a risk stratification tool to identify individuals at risk for planned recall and reduce hospitalizations. It will also support 25 of the 50 hours of the annual CPD requirement for ‘Assessing Performance and/or Measuring Results’.
Intersystems has introduced a new navigation tool on the TrakCare EMR system.
According to a press release, TrakCare Assistant has a search function that can retrieve relevant patient information from the patient’s medical record. Users can enter text queries into it, bypassing traditional system menus and reducing manual interactions.
“The time physicians spend on manual tasks to access patient information extends the time to care. TrakCare Assistant not only streamlines interactions with the EHR, it also learns user patterns over time. Considering how often Some tasks are repeated in institutions such as intensive care units, this new, more personalized workflow is groundbreaking. The potential cumulative time savings is significant, as is the improvement in user experience and satisfaction,” explains Dr. Rami Riman, Director of Clinical and Business Improvements for InterSystems.
TrakCare Assistant, now live as part of the TrakCare Mobile Enabled User Interface, also allows users to take actions such as viewing test results and placing orders.