Commvault has unveiled a new report highlighting a significant shift in the dynamic between IT Operations and security teams.
The research highlights the increasing need for collaboration in the face of increasing cyber threats, which are causing financial and reputational damage to companies.
A survey of more than 200 C-Suite and senior IT managers shows a promising trend, with 99% of respondents recognizing a strengthened relationship between IT Operations and security teams in the past twelve months.
IT teams are finally working together
About two-thirds noted that they now have the same objectives for maintaining business security, and seven in ten said they had implemented joint processes and procedures for day-to-day operations, which meant a positive reduction in the number of silos.
Commvault CISO Javier Dominguez emphasized the importance of collaboration in today’s threat environment: “Synergies between ITOps, security teams and the C-suite have never been more critical as cybercriminals deploy increasingly sophisticated attacks powered by AI.”
Despite more closely aligned teams, the report says more can be done. For example, while many share daily processes and procedures, less than half (48%) share processes and procedures for recovering from an incident.
Unsurprisingly, the survey also sheds some light on the role of artificial intelligence in improving cybersecurity efforts, with more than two-thirds (68%) expressing optimism about AI’s ability to accurately identify and respond to threats.
Many also see AI playing a role in automating employee training and safety awareness (67%) and increasing the efficiency of daily operational processes (66%). Clearly some skepticism remains, as only half (52%) believe AI will help improve compliance monitoring and reporting.
Speaking of security silos, Krista Macomber. Research director at The Futurum Group, a partner organization for the study, said: “Using a large number of fragmented data protection products can drive up costs, create management nightmares, give bad actors more opportunities to exploit and delay recovery.”
While the report indicates that there is still much work to be done, the outlook is at least positive: teams are coming together to tackle a growing problem.