iPhone 15 Pro is plagued with issues just one week after hitting shelves: Buyers complain of overheating, metal changing colour and the £1,499 device bending in the hand – as one calls it ‘Apple’s biggest flop in history’

Apple just released its most expensive smartphone yet, but already disgruntled owners sound like they wish they’d never bought it.

Buyers have complained about multiple issues with the iPhone 15 Pro and Pro Max, including overheating, dust in the components, and even the color of the metal changing.

Apple’s new iPhone 15 starts at £799 and comes equipped with a new USB-C charging port, Dynamic Island and artificial intelligence features.

But the two most expensive options in the iPhone 15 family – the Pro and Pro Max, which reach a whopping £1,499 and £1,599 – appear to be the source of frustration.

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Here’s a closer look at the issues encountered with the two Pro models so far.

OVERHEATING

Several users have noticed that their iPhone 15 Pro is getting hot after just a few minutes, with one user having to use ice to cool it down.

One user told X: ‘The natural titanium iPhone 15 Pro gets extremely hot, so much so that it becomes difficult to hold.

“It warms up after just a 2 minute FaceTime call or 8-10 minutes of scrolling through the reels.”

Users on Apple’s online support community also said they had had a similar experience with the new device.

User marstatooine said: ‘I just got the IPhone 15 Pro today and it’s so hot I can’t even hold it for long! I hope they resolve this.’

Another member replied, “This happened to me too and I just got the phone call.

A Chinese tech blogger by the name of Geekerwan discovered that the iPhone Pro reaches new temperature values ​​in just 30 minutes.

“The surface temperature of the iPhone 15 Pro set a new record in my experience with iPhones, reaching a staggering 48°C,” he said in a video posted on YouTube.

‘This is insane’: An experiment in China showed the iPhone 15 Pro can reach temperatures of 48°C

Geekerwan suggested that the heat came from A17 Pro, the new processing chip that powers AI capabilities, battery life and more.

METAL CHANGING COLOR

Unlike the cheaper standard and Plus models, the more expensive iPhone 15 Pro range uses lightweight titanium instead of stainless steel.

But the tech giant has had to admit that the new material can temporarily change color if it doesn’t have fingerprint protection.

Social media users have shared photos of the phone showing significant discoloration, with one tweeting that it was “pretty wild considering the price of this technology.”

In a supporting document released for the new iPhone 15 range, Apple said that “for iPhone 15 Pro and iPhone 15 Pro Max, the oil from your skin may temporarily change the color of the outer band.”

“Wiping your iPhone with a soft, slightly damp, lint-free cloth will restore it to its original look,” it says.

Titanium has the interesting ability to exhibit ‘interference colors’, which can cause its surface to resemble a rainbow when heated.

Social media users shared photos of the new phones, showing significant discoloration, with the metal sidebands picking up fingerprints and oil from the user’s hands

BOW

If you’re paying over £1,000 for a device you’d expect it to be quite robust.

But the iPhone 15 Pro Max – the most expensive of the new iPhone 15 options – can be cracked with bare hands, the images show.

YouTuber JerryRigEverything, whose real name is Zack Nelson, has tested Apple’s latest products to the point of destruction in his signature “Durability Test.”

A slight bend from Mr. Nelson broke the back glass of the iPhone 15 Pro Max.

He said the click was “abnormally fast” and that he was “quite stunned” by the results of his test.

He also speculated that the glass could have broken so easily because the titanium frame was much less flexible than the aluminum and stainless steel of the previous model.

Apple used titanium for the Pro series, in part because it has one of the highest strength-to-weight ratios of any metal, which should mean it’s both rugged and lightweight.

Would you pay more than $1,000 for a phone that could break in your hands? That’s a question Apple fans have to ask themselves now, as a review shows just how fragile the new iPhone 15 Pro Max really is

YouTuber JerryRigEverything, whose real name is Zack Nelson, has tested Apple’s latest products to the point of destruction in his signature ‘Durability Test’

SOFTWARE ERROR

iPhone 15 also shipped with a bug in the software “that could render the device unusable,” as Apple expert Mark Gurman put it.

All iPhone 15 models shipped with iOS 17.0, the company’s new operating system, but an accidental glitch prevented the transfer of data directly from an older iPhone during setup.

iOS 17.0 also had three security flaws that exposed devices to “malware” – malicious computer software.

Apple had to release a new update called iOS 17.0.2 to fix the problems.

Another update, 17.0.1, fixed the security issues of previous iPhone models that could also run iOS 17.0, such as iPhone XS and the 2nd generation iPhone SE.

iOS 17 was released on September 18, a few days before the iPhone 15 hit shelves.

The software generation includes several exciting features, including a Live Voicemail tool and the ability to share your contact information by simply touching your iPhone to another.

iOS 17.0.1 is for iPhone models that are still supported by the tech giant – so models released in 2018 and later (including the iPhone XS and the 2nd generation iPhone SE). iPhone 15 gets iOS 17.0.2

COLLECTING DUST

Images online also show dust collecting in the small nooks and crannies of the Pro models, including the space between the frame and the back.

X user @MajinBuOfficial posted a long thread describing the various manufacturing defects of the Pro models.

‘Some iPhone 15 Pro devices appear to have screen misalignment, dirt on the camera lenses, scratches on the screen and signs of damage in various areas. There have been reports of bubbles and discolored squares,” he said.

‘This happens for units intended for the American, Chinese and European markets.’

Image shows dust in the lens, as seen under a microscope. There was also dust in the motherboard, the bit that contains the vital components of the device

He further speculated that poor antibody procedures existed at factories that make iPhones for Apple in India and China.

So far, users don’t seem to have had many issues with the biggest change to all iPhone 15 models: the introduction of USB-C charging ports.

Apple was actually forced by legislation from the European Union to make the switch to USB-C from its own ‘Lightning’ charger.

However, users still seem to be getting used to it; someone posted on

MailOnline has contacted Apple for comment.