‘Hurricane Karen’ is blasted for whining about her vacation being ruined and not getting a refund while bodies pile up
A woman has been dubbed ‘Hurricane Karen’ as she whines about not getting a refund for her ‘mountain holiday’ to a town ravaged by the recent deadly storm.
The woman, known only as Chelsea, shamed the owner of a rental property in western North Carolina where she and her family were traveling for failing to provide a prompt refund due to Hurricane Helene, which ripped through six states last week raged.
The storm hit the region late Friday evening and Saturday morning, leaving a trail of destruction with a death toll already at 130.
That number is expected to rise as entire cities remain cut off from aid and reports of bodies pile up in areas authorities have yet to properly map.
Despite receiving a refund on Monday – the first business day after the tragedy struck – Chelsea vented her frustrations on TikTok on Sunday in a series of videos that have sparked strong reactions.
“We booked a vacation in the mountains, not knowing that a hurricane would come and destroy the town we were going to,” Chelsea said.
“We are still expected to make this journey not knowing if there is damage to the property, not knowing if the place is even accessible, not knowing whether surrounding events or attractions will even go ahead.”
Chelsea and her family of six planned to drive to western North Carolina, a five-hour drive from their coastal home
The storm hit the region late Friday evening and Saturday morning, leaving a trail of destruction with a death toll already at 130.
‘Nothing will be the same. You pay X amount of dollars to go on vacation… you expect to have a vacation, and you don’t try to get around the barricades.”
Chelsea and her family of six planned to drive to western North Carolina, a five-hour drive from their coastal home.
Entire roads have since been swept away or destroyed, and many towns have been completely cut off, with no roads in or out.
On Sunday, just a day after the catastrophic storm hit the area, Chelsea called the booking agents to get a refund of the $2,500 payment she made.
After an hour on the phone with Evolve, the property management company that manages the Airbnb property, Chelsea was told that they “had to contact the owner first before making an executive decision on the refund.”
“To make matters worse,” she said, “how do we know the owner doesn’t live nearby and isn’t stranded himself?”
“How do we know the owner doesn’t live out of state and doesn’t even know what’s going on?”
Entire roads have since been swept away or destroyed, and many towns have been completely cut off, with no roads in or out.
As of Tuesday morning, the death toll in North Carolina stands at 56.
In Asheville, one of the hardest-hit “mountain towns” and near Chelsea’s family vacation, Mayor Esther Manheimer says 600 local residents are still missing.
Critics pointed out that the owner could very well be one of those victims, or one of the still missing locals. The owner may have family and friends in the region who are affected.
In addition, it is clear that locals are still dealing with the immediate aftermath of the tragedy, and are still busy with rescue missions and clean-up efforts.
One said: ‘Can you imagine being so self absorbed… in the aftermath of a natural disaster where people have lost their lives.’
The death toll is expected to rise as entire cities remain cut off from aid and reports of bodies piling up in areas authorities have not yet properly investigated.
Disturbing images have emerged showing the extent of the crisis in Asheville
Another said: ‘Peak Karen behaviour. I want to speak to the manager if Mother Nature ruins her vacation.”
In a separate update posted on Monday, Chelsea revealed that her refund had been processed – the very first business day after the tragedy.
Despite the prompt service she received, Chelsea stood by her initial criticism, arguing that as “a short-term rental herself” all reservations should have been canceled immediately.
‘Cancel all reservations and refund your people. Because nine times out of ten your people don’t want to come to the place where a natural disaster has occurred.’
“When a natural disaster happens, I expect some kind of accommodation, some kind of communication, some kind of understanding. Don’t get in your car, drive five hours from your place in eastern North Carolina to a rental property.
“This infuriates me,” she said of the cancellation process.
Despite mounting criticism over her insensitive video, Chelsea uploaded another clip of herself singing to Taylor Swift’s song “Anti Hero,” specifically the lyrics, “Hello, the problem is me, it’s me.” The caption read: ‘Managed to p**s off the internet today.’