How to enable digital healthcare transformation projects at lower costs and higher quality
Digital healthcare platform provider Rhapsody recently achieved quite an achievement: its 15th consecutive Best in KLAS Integration Engine award.
The company, located in booth 1933 at HIMSS24, works with more than 1,700 provider groups, health systems, digital health companies and public health agencies in 22 countries.
Healthcare IT news spoke with Rhapsody CEO Sagnik Bhattacharya to discuss digital health trends, the key message he and his team are trying to convey at HIMSS24, and that KLAS Award #15.
Q. What are the digital health trends you discuss with HIMSS24 participants?
A. We discuss how we can enable digital healthcare transformation projects at lower costs and higher quality.
Now that most providers have an EPD, we see innovation accelerating. Just look at all the organizations represented at HIMSS24. It’s incredible and it’s important that none of this innovation falls by the wayside and that they can scale their impact.
We hear about use cases for patient engagement and medication management, and we see digital front door solutions available to help organizations achieve these goals. Right now there is a significant opportunity to get innovation into the hands of users in a way that is simpler, more cost-efficient and less time-consuming.
Interoperability is critical to making this opportunity a reality, connecting providers and healthcare technology companies so that patients, consumers, physicians, researchers and others have high-quality, accurate data at their fingertips.
Interoperability enables and accelerates healthcare innovation and adoption at a lower cost, reducing the friction between being budget-conscious and adopting new innovations. It also allows vendor teams and health technology builders to connect with less friction, reducing costs and the time it takes for knowledge workers to align and move data.
We’re talking about using AI to automate manual tasks and streamline inefficient processes. This ensures higher quality data while reducing costs and alleviating burnout. We’re talking about making the AI buzz a reality through practical tools. Organizations will deploy AI-powered tools within their clinical, financial and operational systems and embedded in apps. The key is that this technology must feel effortless and be seamless, integrated into users’ workflows.
Q. What is the most important message you want to convey to the visitors?
A. Rhapsody is your foundation for accelerating digital healthcare adoption. If you are a provider or healthcare system, we can help you increase efficiency when implementing your digital healthcare projects. If you are a health technology company, we can help you seamlessly integrate your data and your workflows with vendors.
Our Digital Health Enablement Platform helps organizations achieve their goals while reducing costs, saving time, easing burdens and delivering high-quality data they can trust.
Interoperability by itself – merely as an integration engine, enterprise master person index (EMPI), or clinical terminology tool – is incomplete. Some interoperability solutions are monolithic without the flexibility to choose what you need, where and when you need it.
Our platform is made of composable solutions for integration, identity management and clinical terminology. Customers can get everything they need – and only what they need. Our offering is flexible, designed to meet customers where they are in their cloud or ours. They are also extensible and customizable, comply with global data privacy and compliance regulations, and prioritize transparency and security.
As a sector, we have largely digitized the healthcare file. Now is the time to adopt digital healthcare innovation to give people the experience they expect and see in other industries. Rhapsody is the foundation for healthcare providers, health technology builders, and public health teams to do just that.
Q. Rhapsody recently received its 15th consecutive award for Best in KLAS Integration Engine. What is the key to your success at KLAS?
A. It starts with our customer-obsessed culture. It is deeply anchored in people and in our processes. Our customers rely on us for mission-critical software, and we take that responsibility to heart.
Another important differentiator for us is the intense focus on R&D. We continually look at ways we can improve our products to reduce friction and increase efficiency for our customers. For example, we just launched Rhapsody Autopilot, which automates patient matching workflows through AI.
We have a flexible approach to serving our customers and meeting them wherever they are. For example, some customers choose to use our software as a container in their private cloud. Or they can use our public cloud SaaS environment, and still others choose to use the full-service Integration Platform as-a-Service model we call Envoy.
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