Outrage as Pandemonium Rocks music festival refuses to give full refunds despite changing the line-up after headliners drop out: ‘How is this legal?’
Controversy-ridden music festival Pandemonium Rocks has left fans outraged with the latest announcement that ticket holders will not receive full refunds following a major line-up change.
It was announced on Saturday that there were six actions have been axed from the Australian festival’s upcoming shows, which include international headliners Placebo and Deep Purple and US band Dead Kennedys.
The location of several festival dates has also changed, with organizers announcing last night that the original multi-stage layout had been merged into one large stage.
General admission tickets have also been reduced from approximately $285 to $190, while VIP tickets have been reduced from $830 to $650.
On Monday, Pandemonium Rules announced on social media that ticket holders could not claim a full refund despite the changes.
Controversy-ridden music festival Pandemonium Rocks has left fans outraged with the latest announcement that ticket holders will not receive full refunds following a major line-up change. (Pictured: the current festival line-up)
Instead, they could choose from one of the following options: one free GA ticket per full-price ticket purchased; a partial refund of $70 (the difference between the initial price and the new ticket price); or an “exclusive $100 Pandemonium hoodie.”
Ticket holders who have not made a choice before April 12 will automatically receive the first option.
Outraged fans have since flocked to social media to criticize the festival for not offering a full refund option, demanding their money back and threatening to contact the ACCC (Australian Competition & Consumer Commission).
It was announced on Saturday that six acts have been dropped from the Australian festival’s upcoming shows, including international headliners Placebo and Deep Purple and American band Dead Kennedys. (Pictured: the festival’s previous line-up)
Outraged fans have taken to social media to condemn the festival for not offering a full refund option, demanding their money back and threatening to contact the ACCC (Australian Competition & Consumer Commission).
‘No way, give us the money back in our bank account. This must be illegal,” one angry user commented, while another added: “None of the bands are going where I went now that’s why I want a refund.”
‘Not good enough. I wanted to see Placebo, Deep Purple and Dead Kennedys. So damn if you think I don’t deserve a refund,” another added.
Last month the new rock festival was hit by fears it would be canceled after a string of Australian festivals were given the ax.
But organizers told fans at the time that the festival would go ahead with ‘some changes’, and have now revealed the extent of those changes.
The festival’s social media page shared a statement on Saturday revealing that legendary rock bands Deep Purple and Dead Kennedys have been removed from the lineup
Last month the new rock festival was hit by reports of a cancellation after a string of Australian festivals were given the axe, but organizers confirmed it will go ahead
In a statement, organizers said Pandemonium Rocks will go ahead on a smaller scale and become a single-stage event rather than taking place over two stages.
The festival – which will visit Melbourne, Sydney and the Gold Coast later this month – has faced a series of challenges since announcing its line-up in January.
Earlier this year the festival caused some controversy when it reportedly clashed with Sydney’s traditional Anzac Day march.
Pandemonium Rocks runs from April 20 to 28.
In a statement last month, organizers revealed that Pandemonium Rocks will go ahead on a smaller scale and become a single-stage event rather than taking place over two stages. (Photo: Blondie singer Debbie Harry)