Joncé Smith, senior executive Strategic Advisory Consultant at Stoltenberg Consulting, has more than 35 years of experience in healthcare. She has a long track record of working with many healthcare provider models and in many different settings: government, nonprofit, academic, for-profit and accountable care organizations and more.
Her deep expertise includes hospital revenue cycle optimization, support of existing IT systems, project management, strategic planning, management consulting, IT governance, interim management and implementation of EHR systems.
Over the past few decades, Smith has seen major changes in the way EHRs are deployed and deployed in various healthcare settings. She has great insights into how to optimize these systems for clinical end users – and how to best position them to deliver clinical, operational and financial ROI for hospitals and healthcare systems.
We recently spoke with her about the current state of the EHR landscape and looked for some tips and best practices to get maximum value from clinical IT.
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Discussion points:
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What healthcare CIOs should think about as they try to get the most value from their electronic health records
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How IT leaders can assess the current state of their EHRs and coordinate applications
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Some best practices for upgrading from a new version?
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How technology professionals at healthcare organizations can improve the functionality of their EHRs
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Best practices for IT leaders can train staff in optimal EHR use
More about this episode:
HIMSSCast: Maintaining and Optimizing EHRs: Long-Term Strategies
One of Epic’s CIO Advisors Emeritus who helps others optimize their EHRs
KLAS brings attention to suppliers who ensure that EPDs work better for providers
User-unfriendly EHRs pose serious risks to patient safety
CIOs are planning major investments in EHR optimization and pop-health IT
Healthcare systems are seeing big profits from their IT investments