Google Bard’s first costly error shows AI chatbots aren’t yet ready for prime time


It wasn’t a great week for Google. Not only did the company’s bug-ridden “Live from Paris” event fall short of expectations, the much-anticipated new AI chatbot tool, Bard, made a factual error in a demo video (opens in new tab) that was meant to show off the software’s impressive capabilities.

The blunder – that drove Google’s market value down by $100 billion (opens in new tab) — saw Bard misrepresenting a user who asked, “What new discoveries from the James Webb Space Telescope can I tell my 9-year-old about?” In the clip, the chatbot responds with a series of bullet points, including one that reads, “JWST has taken the first-ever pictures of a planet outside our own solar system.”