Galaxy users claim that they are facing an infamous green line issue after the update
Galaxy users see green β literally. Several reports have recently surfaced online of people complaining about a vertical green line on their smartphone. It is not known whether this is a widespread problem or just a local problem. What is known is that it affects multiple models. News site Android Authority their report states that they found social media posts from the line appearing on the screens of the Galaxy S21 FE and the S21 Ultra. SamMobilein their coverage, calls for even more devices including the Galaxy A73, M21 and the entire S22 series.
Fortunately, the phones still function normally. The device isn’t dead, but a big green line cuts through the center of the screen, which is annoying. No one really knows what causes the flaw in the first place, but the finger is being pointed at a recent Samsung patch: either the βOne UI 6.0 or the April 2024 Security Update.β It could be a glitch, although pinning it to the software is a bit iffy.
Green lines are usually a symptom of a faulty connection between the display and the hardware. They can appear as a result of physical damage from someone dropping their phone or bending the screen way too far. Overheating is another possibility.
Recurring problem
Normally blaming a poor connection for damage is enough to call the case closed, but this isn’t the first time green lines have appeared on Galaxy phones. You can go back months or years and come across people who encounter the same problem. A Facebook poster 2023 saw the problem arise on their Galaxy Note20 Ultra. Earlier this year, user Qu1JcMmacCO shared on the official Samsung forums the experience of seeing the line on their Galaxy S24 Ultra. What’s interesting is that both these two and others all claim that they received the screen defect after updating their smartphones.
So, what gives? It can’t just be a coincidence that so many people blame firmware updates. Good, one theory states that the green line is caused by both the software and hardware and that these patches cause Galaxy phones to run so hot that they damage the connection between the screen and the chipset.
Possible to repair
It is important to mention that Samsung is not the only manufacturer guilty of this. Green lines have also been seen OnePlus devicesalthough the problem appears to be more pronounced in galaxies.
If you encounter a glitch, you can try to fix it yourself. Another user on the Samsung forums posted a guide on how to get rid of the line with multiple solutions including restarting your phone in safe mode. You can try asking Samsung for repairs, even though the company or its partners may not be willing to help. One customer tried to get help via the green line on his Galaxy S24, but only received useless support.
We reached out to Samsung for comment but have not heard back yet. We’ll update this story if we learn anything new.
Check out Ny Breaking’s list of the best phones for 2024 if you’re in the market for a new mobile device.