An Atlanta FedEx driver was caught on camera aggressively throwing packages out of his truck before tossing them onto customers' porches.
Annoyed residents claim the courtier has been handling parcels for months, leaving them battered and broken. They say he also hurled expletives at them.
In one clip, the driver can be seen ripping open the door of his van before getting in and removing a package with his foot. He then throws the package with his hand, causing it to fall over and hit the ground.
FedEx is now investigating the driver after being made aware of the video footage.
FedEx is investigating an Atlanta driver after he was caught on camera repeatedly tampering with packages
Locals complained that they received damaged packages due to the driver's behavior
Several neighbors claimed the courier swore or cursed at them during the delivery
A second clip shows the driver throwing a package on the porch and walking away without a second glance.
“He's been doing this for about four or five months now,” local woman Tina Smith told WSB-TV.
'We were just amazed. We were like, how can someone just come here and treat our packages like that?'
“He just threw and kicked stuff out of the truck.”
But she also revealed that the behavior goes beyond package manipulation.
“I was out probably a month ago when he stopped. I was working on my four-wheeler. He got out and called us (expletive). I was speechless. I didn't know what to say.'
Her story was echoed by her partner Kristi Smith, who said they had no choice but to complain after catching him carelessly throwing a package containing a fragile statue.
“We hated doing it. I never want to get anyone in trouble. We all have bad days, but this man has bad months,” she wrote in a Facebook post.
'Every time he delivers something to our house, he curses loudly and carelessly throws packages on my veranda. But today he really finished me off.'
Tina Smith was motivated to complain after seeing the driver throw a package containing a fragile statue out of his truck
Frustrated locals decided to file a complaint after watching doorbell footage showing the driver kicking and throwing packages
FedEx admitted the carrier's behavior “does not meet our expectations” and said it will discuss the issue with local management
Smith said she decided to assess her doorbell camera after noticing several packages had arrived damaged.
And they're not alone: Several other neighbors are reporting similar problems.
“I'm not the only one who has problems with him,” Smith added. “A friend of mine said he threw his dish soap on the porch and it spilled everywhere.
'I don't want anyone to lose their job around Christmas, but if you're not happy with your job then you should go somewhere else.'
The company confirmed it will contact local management to address the driver directly.
“The behavior depicted in the video does not meet our expectations for safely and securely delivering millions of packages to our customers every day,” the statement said.
“We are committed to handling our customers' shipments with care and will take appropriate steps to address this matter.”