Seattle-based e-commerce company Zulily has closed its doors after almost exactly 14 years in business, blaming a “challenging business environment” for its decision.
Company said that on December 22 it “completed an orderly wind-down of the business to maximize recovery for the companies' creditors.”
The news comes after years of failed attempts to save Zulily's company, including several layoffs and a final sale to generate some additional revenue.
Zulily closed
Zulily has now entered an order in favor of creditors (ABC), which will see the company sell its assets in an attempt to pay its creditors.
According to the company, this is despite “recent efforts to position the company for future growth,” including layoffs in Seattle and other locations, such as Nevada and Ohio, over the past two years.
Before the notice, the company said it had “attempted” to fill all outstanding orders and will continue to do so for about two weeks, by which time it hopes to have shipped them all. It has also promised to issue refunds when cancellations had to be applied.
Ryan C. Baker, vice president of Douglas Wilson Companies, owner of Zulily ABC, LLC, added: “If you placed an order and do not receive it or receive a refund before January 22, 2024, please contact Omni Agent Solutions , our claims intermediary.”
A special one FAQ document says the process is expected to take between 12 and 18 months.
In the meantime, given the lack of customer service representatives, customers seeking refunds or customers with gift card credit are advised to submit proof of claim via https://omniagentsolutions.com/ZulilyABC.