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The finance guru reveals exactly how much compensation you can get if your flight is canceled or delayed and the exact email template to use – but it’s not that easy in Australia
- A money guru has shared how to recover money from canceled or delayed flights
- Queenie Tan from Sydney said travelers can get up to €600 in Europe
- She said the United States does not have a federal law that requires airlines to provide compensation.
- However, customers can get up to USD $1,550 if the flight was overbooked.
- In Australia, each airline has its own refund and compensation policy.
A finance expert has revealed how travelers can recover hundreds of dollars if their flight is delayed or cancelled.
Queenie Tan, 26, from Sydney, said travelers can receive compensation of up to €600 in Europe if a flight is delayed or canceled and $1,550 in the US if you have an overbooked flight cancelled, but in Australia it will depend. of the airline. .
The former marketing manager also shared the email template she sends to airlines to recover money for increasingly common travel inconveniences in a video posted on Instagram.
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Finance professional Queenie Tan (pictured), 26, shared her tricks for getting compensation from airlines when her flight was delayed or cancelled.
Queenie said that in Europe and your flight is delayed more than three hours you can receive from €250 to €600 but in Australia it will depend on your airline
“This is the compensation you can receive if your flight is delayed or cancelled: if it happens in Europe and your flight is delayed by more than three hours, you can receive anywhere from €250 to €600,” Queenie explained.
She said the United States does not have a federal law that requires airlines to compensate passengers on canceled or delayed flights.
“However, if you’ve been kicked off a flight that’s been overbooked, you can receive up to $1,550 in compensation,” Queenie added.
“And if it happens in Australia, you may be able to get compensation, but each airline has their own policies.”
While the US does not have a federal law that requires airlines to offer compensation to customers, travelers can claim up to $1,550 if an overbooked flight was taken away from them.
Virgin Australia passengers, for example, will be able to claim the cost of a hotel room of up to $220 per night, airport transfers, meals or personal items if a flight is cancelled.
If you are delayed for more than two hours at the airport, travelers may receive the costs of meals during the delay.
Queenie shared the email template she uses to claim compensation from airlines.
“According to the Flight Compensation Regulation 2004 No 261/2004, I seek to claim compensation for the delay of my flight,” the email begins.
Queenie recommended the AirHelp app, which will take care of the airline’s customer support, however, she warned that a commission of 35 percent of the compensated amount is charged.
She goes on to give details of the flight and how long it was delayed to add that the delay was “not caused by extraordinary circumstances.”
Queenie indicates how much money she is entitled to and provides her bank account details.
The money guru also recommended the AirHelp app for those who would rather not go through the hassle of dealing with the airline’s customer service, however, she warned that a commission of 35 percent of the cleared amount is charged.