Couples are scrambling to save their wedding and baby shower registries from Bed Bath & Beyond
“We lost $1,000!” Couples scramble to save their wedding and baby shower registries from Bed Bath & Beyond after it filed for Chapter 11 bankruptcy
Distraught couples are scrambling to save their baby shower and wedding registries after Bed Bath & Beyond sensationally shut down last month.
Customer orders have been thrown into chaos since the retail giant filed for Chapter 11 bankruptcy in April.
Despite the company’s initial promise that it would find an “alternative platform” to registries, families say they are none the wiser about what happens to their gifts.
It means that many have lost access to their wishlist – and some have even lost money due to the outage.
Mom-to-be Jessica Ferrara is celebrating her baby shower on Saturday and guests can’t view her registration details right now.
Even if they could check it out, every item is either out of stock or no longer available.
In addition, Ferrara and her partner lost $1,000 in purchases they made on their own such as a crib that converts to a toddler bed and items needed to turn a changing table into a changing table.
Before the purchases arrived, the site said they were out of stock. Customer service has not offered her a refund yet.
That’s what the 36-year-old said Philadelphia investigator: “Your third trimester you should enjoy it and settle in.
“There has certainly been no nesting.”
Similarly bride-to-be CC. Manstrom said she’s seen most of the 30 items on her registry no longer available.
She now fears that several people will buy her the same limited gifts that are available.
The retailer has also stopped honoring credits – meaning Manstrom missed out on the $60 deposited into her account for gifts purchased but not available.
She has not been able to speak to a customer service representative on the phone.
‘It’s frustrating. It’s a new task you’ll face on the wedding checklist,” Manstrom told the New York Times.
Meanwhile, Amy Tamayo wrote on TikTok, “When you found out none of your wedding registry orders had been fulfilled, BBB gave you store credit without telling you.”
After initially announcing bankruptcy, Bed Bath & Beyond said it would partner with another platform where couples can transfer their existing data.
It said it would share the information “within days.”
But more than two weeks later, no announcement has been made.
Mother-to-be Jessica Ferrara, pictured, is celebrating her baby shower on Saturday and guests can’t view her registry right now
Customer orders have been thrown into chaos since the retail giant filed for Chapter 11 bankruptcy in April
The retailer’s website still says, “Customer registry information is important to us.” As we work hard to partner with a third party that will allow our registry clients to transfer their data and complete their registry, clients will be able to continue to view and download their existing registry data.”
The store told the Philadelphia Inquirer it would provide an update as soon as possible.
Meanwhile, several companies try to reel in frustrated customers.
Etsy claims thousands of shoppers signed up to its wedding registry after launching the new service on May 10.
And Zola, an online registry, told the New York Times it had received “several hundred emails” from couples asking for their Bed Bath & beyond registries to be transferred.
The chain is one of many physical stores falling victim to the so-called “retail apocalypse.”
The store’s official closing sale began on April 26.
But dozens of customers took to TikTok to complain that the sales only offered a measly 10 percent discount.
Some told viewers not to “waste their time” visiting the store.
Bed Bath & Beyond was contacted for comment.