A Colorado influencer bride has responded to allegations that her wedding dress was stolen, with a studio owner claiming she paid for the $10,000 outfit.
Hairstylist Raylee Rukavina was accused by Cenderra Ca’Zanthia, the owner of Casze Atelier, of not paying the remaining fees and blocking all communication between them, just days before the influencer’s wedding.
Ca’Zanthia claimed in a series of TikToks that she had sent the dress, which she had ordered urgently, to the hairdresser a few days before the wedding and sent her the final invoice by email and text message, but never heard from her again.
The designer also started a GoFundMe campaign to raise $12,500 to cover damages, including salaries, legal fees and overhead. The campaign has since been removed.
After receiving a flood of hate messages, Rukavina took to the video-sharing app last night to reveal what she claims has been happening over the past few months.
Colorado influencer bride Raylee Rukavina has responded to allegations that she stole her wedding dress after Casze Atelier owner Cenderra Ca’Zanthia accused her of not paying for the $10,000 outfit
The newlywed influencer told viewers that she signed a contract with Ca’Zanthia in February stating that the custom design for the dress would cost $6,290 and would be delivered by August 10.
Rukavina also shared a confirmation receipt showing that she had already paid $3,774 for the dress, months before it was delivered to her.
The bride alleged in her two-part series that Ca’Zanthia canceled her second fitting appointment while she was in Miami to try on the dress and that she was very difficult to reach after payment was made.
She also revealed that the brand would host a Zoom call about the dress with her, Ca’Zanthia and a customer service representative on June 16.
The newlywed influencer told viewers that she signed a contract with Ca’Zanthia in February stating that the custom design for the dress would cost $6,290 and would be delivered by August 10.
Rukavina also shared a confirmation receipt showing that she had already paid $3,774, plus the credit card fees for the dress, months before it was delivered to her.
However, Rukavina said that Ca’Zanthia did not participate in the conversation and that, despite repeated requests, the bride did not receive photos of the outfit until early August.
Furthermore, Rukavina claimed that she finally received a video of her wedding dress four days before the wedding dress was supposed to be ready and delivered to her.
However, the bride-to-be said she was completely shocked by the video, as it showed a dress that was completely different from what she had originally requested in the contract.
The frustrated influencer also revealed that when she went to the designer’s Miami boutique just two weeks before the wedding, more than half of the dress was still in production.
To the surprise of the bridal industry, Rukavina said that when she tried on the custom-made dress on August 10, it had to be securely pinned. Additionally, the designer had used E6000 glue to simply glue the beads onto the dress instead of sewing them on.
But what should have been a magical moment brought tears to her eyes as she said she realised it didn’t fit and that numerous details had been made wrong – most notably the train
After discovering that her original wedding dress had been made incorrectly, the bride and her family scrambled to find a last-minute dress for her to get married in.
Ca’Zanthia had made the shocking accusation just days before Rukavina was to marry David Wells
The influencer also shared numerous screenshots of text messages between her and the designer, complaining about the quality of the dress.
In another video, Rukavina explained to her viewers how Ca’Zanthia allegedly sent her a fake tracking number and blamed FedEx for the package’s delay.
Ultimately, the bride received her dress 48 hours before she was scheduled to walk down the aisle.
But what should have been a magical moment brought tears to her eyes when Rukavina said she realised it didn’t fit and that numerous details had been made wrong, especially the train.
Eventually, the hairdresser asked the designer to take her dress back.
Since Rukavina posted the video, followers have shown their support and previous Ca’Zanthia customers have also shared the problems they say they have experienced.
“I’m sorry this happened to you. She did the same thing to me in July for the 2nd dress for my wedding,” said one former client.
Another added: ‘And that’s not to mention the fact that Casze has a reputation for sending things out WAY too late (it shouldn’t be the customer’s responsibility to deal with this.’
‘Look up Casze Brand on the Better Business Bureau. Same complaints!!!!!! The tailor is a scammer,’ one user also recommended.
Ca’Zanthia (pictured) claims she tried to contact Rukavina multiple times to collect her final payment, but didn’t hear back after it was delivered to the influencer
On her own TikTok page, Ca’Zanthia claimed that the influencer had not paid her remaining costs for this dress, worn by a model
Several viewers also apologized to Rukavina and gave her advice.
“Omg I need to apologize because I believed everything that designer said and saw you as the bad guy. I’m so sorry!” said one user.
While another added: ‘I’m so sorry this happened to you. Ugh. I literally believed her and her receipts. I hope you enjoyed your wedding and honeymoon. Your last minute dress still looked beautiful.’
A user also praised Rukavina, writing: ‘Girl, what? I’m so sorry. I totally believed her when I saw that video. You handled this with such class, I really hope you get a resolution that you’re happy with.’