Bruno Mars fans fuming after being locked out of LA’s $2billion Intuit Dome on opening night – before he stops show due to medical emergency

Bruno Mars fans were furious after they were locked out of the $2 billion Intuit Dome arena in Los Angeles on Thursday night due to a problem with the ticket scanner, DailyMail.com can exclusively reveal.

Mars’ concert, the first of two back-to-back shows, marked the official opening of the brand new indoor arena in Inglewood, California, which is being self-financed by Microsoft CEO Steve Ballmer.

But the evening started with a major problem: A technical glitch with the Intuit Dome’s ticketing system, which uses impressive facial recognition software, left access to the hotel blocked.

Video footage obtained by DailyMail.com showed thousands of anxious spectators packed together outside the 18,000-seat arena.

Many ticket holders also reported having trouble transferring their tickets from Ticketmaster to the Intuit app, which is required for entry.

After 40 minutes, the staff were finally able to get the scanners back online and ticket issuance could resume.

The concert was held almost an hour late, as Mars did not take the stage until approximately 9:40 PM PST instead of the scheduled start time of 9:00 PM PST.

Staff got the system back online, but concertgoers faced a new problem when Mars had to pause the show due to a medical emergency.

In a video obtained by DailyMail.com, Mars is seen performing with his band when he spots a fan in the crowd who is panicking.

He points to a floor area at the front of the stage. He calmly signaled the situation to security via the microphone.

Mars then asked his band to ‘slow down’ [the music] ‘down’ while continuing to call for security help.

A frustrated Mars saw the arena security team standing idly in the front row and he encouraged them to take action.

‘You’re security, right? Stick your ass in the middle [of the floor]“Come on! Jump over the fence and help them,” the hitmaker shouted.

The footage obtained by DailyMail.com showed several security guards in blue Intuit Dome shirts blocking off the fifth row, center. A site doctor with a backpack also appeared to be nearby.

Security quickly broke up the line so they could get to a fan who appeared to be suffering from a medical emergency.

Mars did not resume the show until the fan was helped.

According to an insider from DailyMail.com, technical problems in the arena continued and several elevators would no longer work.

Mars will perform a second show at the impressive new arena in LA on Friday, August 16.

The new home of the LA Clippers, described by Clippers owner and former Microsoft CEO Steve Ballmer as both a “basketball mecca” and a “basketball palace,” features a number of notable amenities, including power outlets at every seat and twice as many restrooms as any other NBA arena.

There are five basketball courts between the main arena and the training facility, as well as an 80,000-square-foot outdoor plaza, two bars, a restaurant and a massive new team store.

Every detail, from the massive $100 million, two-sided halo video screen floating above the field to the triple escalators and restrooms designed to get fans back to their seats as quickly as possible, has a purpose.

The halo consists of 45,000 square feet of 4K LED lighting, just over an entire acre and about six times larger than the average other “big” screens in NBA buildings.

The roof of the dome is designed to accommodate the halo, and not the other way around.

Of course, parking, access and the service of the food and drinks will all be automated using new technologies. This will make the experience as smooth as possible and allow fans to reach their seats as quickly as possible.

It was created with both music concerts and basketball games in mind.

The Clippers began construction on their new $2 billion stadium in September 2021.

Things the Clippers have seen in practice in German soccer stadiums, other NBA buildings, NFL stadiums and even Amazon Go’s cashierless grocery stores have led to several ideas being put into practice at the Intuit Dome.

“They led us all here, to this empty lot that we are going to transform into the best place for fans and players around the world,” Ballmer told The Associated Press in 2021.

To facilitate the deal, Ballmer paid $400 million for The Forum, the former home of the Lakers, to New York Knicks owner James Dolan, who worried that the Clippers’ new arena would hurt the 55-year-old stadium’s concert business. Dolan’s Madison Square Garden acquired the Forum in 2012 for $23.5 million.

Before moving to the Intuit Dome, the Clippers played at the Staples Center, also home to the NHL’s Los Angeles Lakers and Los Angeles Kings.

Ballmer, who initially had no desire to build an arena when he bought the team, began planning a Clippers-only stadium years ago and officially unveiled the project in 2019. He said at the time that the Clippers would begin construction in 2021 and open in 2024.

“We don’t want to be in anyone’s shadow,” Ballmer said.