- Haley is a barista from New York who works at Blank Street Coffee
- She recently revealed she ‘hates’ mobile ordering
- The barista begged customers to order from the store again
A barista has slammed mobile ordering, describing the habits of customers ‘running her stuff’ as she begged people to start ordering in-store again.
Haleywho lives in New York and works at Blank Street Coffee, regularly posts about her daily life on her TikTok, where she has more than 1,900 followers.
Recently, the coffee lover took to the video sharing platform to explain why they “hate” mobile ordering.
In a viral clip that has been viewed more than 18,000 times to date, Haley shared the annoying behavior customers exhibit when ordering ahead.
A barista has decried mobile ordering and detailed the habits of customers ‘running her stuff’ as she begged people to start ordering in-store again
Haley, who is based in New York and works at Blank Street Coffee, regularly posts about her daily life on her TikTok, where she has more than 1,900 followers.
Recently, the coffee lover took to the video sharing platform to explain why she ‘hates’ mobile ordering (stock image)
“I am convinced that mobile coffee ordering has gone a little too far and that there is a specific phenomenon that tests me like no other when it comes to mobile coffee ordering,” she said.
She explained that people who ordered from their phones in the store and simply expected their orders to be ready immediately frustrated her.
“It’s the people who come into the store and stand in front of the cash register with their phone and say, ‘I’m ordering via the app.'”
Haley then remembered an annoying story from a customer who had pre-ordered.
The content creator and barista revealed that a customer came into the coffee shop and placed an order for black coffee on his phone and showed Haley.
After picking it up he came back an hour later complaining that the coffee had become ‘warm’.
Haley explained that she wanted to avoid an argument, so she simply gave the customer another drink and moved on.
“It was hot because you came an hour ago. Of course it wasn’t hot anymore, it was old coffee,” she added.
Other baristas flooded the comments section, echoing Haley’s frustrations by sharing their own stories
At the end of the clip she said: ‘I think we should all just go back to ordering from the store like we used to.’
Other baristas flooded the comments section, echoing Haley’s frustrations by sharing their own stories.
One person said: ‘Me to the people who order in the parking lot and come in and immediately ask where their order is.’
Someone else added: “When I worked at Starbucks, people would drive up EVERY DAY asking where their mobile order was that they just placed 0.5 seconds ago.”
Another user said: ‘Every day there is a man who orders 2 drinks on his mobile and doesn’t pick them up every day.’
One person commented, “I once had someone come to speakerphone and tell me they were currently ordering through the app.”