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- The issues started at around 12:07 GMT, and affected users across the UK
- Of those who reported problems, 67% said the problem was related to mobile banking
It’s one of the most popular banking apps across the UK, but Barclays appears to have crashed this afternoon.
According to Down Detector, the issues started around 12:07 GMT, and affected users across the UK.
More than 2,700 issues have been registered on the site.
Of those who reported problems, 67% said the problem was related to mobile banking, while 31% said they were having problems with online banking.
Meanwhile, two percent said the problem was their account balances.
It’s one of the most popular banking apps across the UK, but Barclays appears to have crashed this afternoon.
According to Down Detector, the issues started around 12:07 GMT, and affected users across the UK. More than 2,700 issues have been registered on the site
Barclays tweeted to confirm the outage.
“If you’re having issues logging into our app or online banking right now — we’re sorry,” he wrote. We are working on fixing this issue and will update you here as soon as possible.
In the meantime, you can still use our automated phone service as usual.
To get updates on all our services, and to request a text message when we’re back up and running, search ‘Barclays Service Status’ online.
‘Thank you for bearing with us.’
The bank has now confirmed that the issue has been resolved.
“Thank you for bearing with us. There were some technical issues that we fixed,” she tweeted.
“You can now log in to your app or online banking as usual. We are very sorry that it took us so long to fix the issue. We really appreciate your patience.
Barclays tweeted to confirm the outage. “If you’re having issues logging into our app or online banking right now — we’re sorry,” he wrote. “We are working to fix this issue and will update you here as soon as possible.”
Several frustrated users took to X (formerly Twitter) to discuss the outage this afternoon
Many frustrated users took to X (formerly Twitter) to discuss the outage.
‘When will this be resolved? It’s been over 4 hours now and I haven’t been able to log into my account. “I need to transfer money from my savings so I can go shopping,” one user wrote.
Another added: “I literally can’t buy myself lunch please sort this out, it’s absolutely ridiculous.”
One said: “I had to stay away from my scanned and bagged groceries at the supermarket today because I couldn’t use my app.” This is very embarrassing and you are here consoling us with broken links to your Service Status site. There is no indication of when this issue might be resolved. this is unacceptable.’
(tags for translation) Daily Mail