Both Asus ROG Ally and ROG Ally users have been facing issues with the handheld’s built-in Armory Crate software for a while now, and despite a recent patch intended to fix multiple bugs in the software, a prominent issue suggests that access to control inputs are lost during play. .
These concerns have been raised by users on Reddit and Asus’ own forums, days before the Armory Crate 1.5.20 update was pushed last week with the following bug fixes:
- Fixed crashing issues in ACSE and the Command Center
- Improved responsiveness when switching operating modes in the Command Center
- Fixed an issue where the Embedded Controller would not appear in the Command Center
- Fixed an issue where the RGB lighting effects would occasionally disappear on the Lighting page.
While it appears that some issues have been resolved, users continue to share complaints about their ROG Ally inputs being reset with Armory Crate installed.
This is said to be more common if the control mode is set to ‘Gamepad Mode’ rather than ‘Auto’, where the device will also constantly notify the user which mode is in use – a serious annoyance in itself even apart from the loss of steering input.
Say hello to G-Helper – a great alternative to Armory Crate
Solutions such as hard resetting the Ally, reinstalling Armory Crate on the device, and updating the Xbox Controller and GPU drivers have all been tested by users, but it appears these are more temporary fixes than permanent ones.
Any bugs with Armory Crate could prove to be a significant drawback for users, as Asus’ handhelds use its proprietary software to access game collections in the same way as Steam or Play night.
Luckily, thanks to the help of user ‘seerge’ on GitHub, you can easily use it G-Helper – a third-party application that gives you access to the TDP, operating mode, RGB lighting settings of the ROG Ally or Ally you can manage settings that you would normally do via Asus’ own software.
Unlike the standard Command Center, you can set your own keyboard shortcuts and also override any Asus software services running in the background to use G-Helper when needed. While there’s no library collection of installed games like SteamOS or Armory Crate (which means you’ll have to launch your games directly from the Windows 11 desktop), it gets the job done without your gameplay being disrupted by unwanted notifications or controller dropouts. every few seconds.
While we wait for a resolution to the issues, this may be the best workaround you can take advantage of. You can find all new Armory Crate updates here here.