It has been for sale for less than two weeks.
But many unhappy Apple customers are already returning their $3,500 Vision Pro headsets.
The futuristic headset was touted as the “ultimate entertainment device” but appears to be causing serious health problems in some users.
On social media, users have complained of headaches, eyestrain and even burst blood vessels after wearing the Vision Pro.
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It has been for sale for less than two weeks. But it looks like many unhappy Apple customers are already returning their $3,500 Vision Pro headsets (stock image)
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The Vision Pro went on sale in the US on February 2 and is essentially a computer worn on your face.
Early reports indicated that it was extremely popular, with one analyst estimating that it had sold over 200,000 copies during the pre-order period alone.
However, it seems that many enthusiastic buyers are already regretting their purchases.
The weight of the device – estimated at between 1 and 1.5 pounds – appears to be one of the main issues.
A user told X, “In case anyone is curious, I returned my Apple Vision Pro today.
“Too heavy/uncomfortable (no matter how many combinations of headbands or facial interfaces I tried).”
Another wrote: ‘I bought the Apple Vision Pro and although the technology is great…I returned it.
The Vision Pro hit the US market on February 2 and is essentially a computer worn on your face
The weight of the device – estimated at between 1 and 1.5 pounds – appears to be one of the main issues
Parker Ortolani, product manager at The Verge, who first reported the problem, also returned his device, claiming the “physical tradeoffs just aren’t worth it”
“It’s heavy… when you wear it on your head, whichever of the two straps you wear, it’s really heavy.”
Other users have reported eye strain and motion sickness while wearing the headset.
‘This week I bought an Apple Vision Pro, but unfortunately have to return it. It gave me severe headaches and motion sickness,” one user tweeted.
Another added: ‘It’s hard on your eyes… if you’ve ever worn glasses for the first time or contact lenses for the first time, you know what I’m talking about. That’s the same feeling with the Vision Pro.’
Parker Ortolani, product manager at The edgewho first reported the problem also returned his device, claiming the “physical tradeoffs just aren’t worth it.”
Continuing on Threads, Mr Ortolani blamed the headset for a burst blood vessel. ‘I have developed a large bloody spot on my right eye. Thank you Vision Pro,” he wrote. “I literally can’t think of any other reason why I developed this. It just doesn’t happen to my eyes. Not until now’
He wrote on Twitter: ‘What a disappointment of a day. I can’t believe it, but I returned the Vision Pro.
‘It’s just too uncomfortable to wear and it strains my eyes. It’s clearly the future. It works like magic.
“But the physical trade-offs are just not worth it for me right now. I’ll be back for the next one, assuming they fix these comfort issues.’
Continuing on Threads, Mr Ortolani blamed the headset for a burst blood vessel.
‘I have developed a large bloody spot on my right eye. Thank you Vision Pro,” he wrote.
“I literally can’t think of any other reason why I developed this. It just doesn’t happen to my eyes. Not yet.’
The Verge points out that it’s no coincidence that social media has seen an increasing number of posts about users saying they returned their headsets this week.
‘Apple allows you to return any product within 14 days of purchase – and for the first wave of Vision Pro buyers, we’re right on that point,” it explained.
A user told X, “In case anyone is curious, I returned my Apple Vision Pro today. “Too heavy/uncomfortable (no matter how many combinations of headbands or facial interfaces I tried)”
On its support page, Apple says the Vision Pro is “designed to provide a comfortable viewing experience,” although Apple adds that some people “may experience symptoms of visual discomfort.”
“If you’re using Apple Vision Pro for the first time, take a break at least every 20 to 30 minutes,” the tech giant advises.
‘If you experience visual discomfort, discontinue use of the device until you have fully recovered from your symptoms.’
MailOnline has contacted Apple for comment.