Apple Vision Pro: Disgruntled fans are already returning their $3,500 headsets – amid complaints of headaches, eye strain and even burst blood vessels
It has been for sale for less than two weeks.
But many unhappy Apple customers are already returning their $3,500 Vision Pro headsets.
The futuristic headset was touted as the “ultimate entertainment device” but appears to be causing serious health problems in some users.
On social media, users have complained of headaches, eyestrain and even burst blood vessels after wearing the Vision Pro.
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It has been for sale for less than two weeks. But it looks like many unhappy Apple customers are already returning their $3,500 Vision Pro headsets (stock image)
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The Vision Pro went on sale in the US on February 2 and is essentially a computer worn on your face.
Early reports indicated that it was extremely popular, with one analyst estimating that it had sold over 200,000 copies during the pre-order period alone.
However, it seems that many enthusiastic buyers are already regretting their purchases.
The weight of the device β estimated at between 1 and 1.5 pounds β appears to be one of the main issues.
A user told X, βIn case anyone is curious, I returned my Apple Vision Pro today.
“Too heavy/uncomfortable (no matter how many combinations of headbands or facial interfaces I tried).”
Another wrote: ‘I bought the Apple Vision Pro and although the technology is great…I returned it.
The Vision Pro hit the US market on February 2 and is essentially a computer worn on your face
The weight of the device β estimated at between 1 and 1.5 pounds β appears to be one of the main issues
Parker Ortolani, product manager at The Verge, who first reported the problem, also returned his device, claiming the “physical tradeoffs just aren’t worth it”
“It’s heavy… when you wear it on your head, whichever of the two straps you wear, it’s really heavy.”
Other users have reported eye strain and motion sickness while wearing the headset.
‘This week I bought an Apple Vision Pro, but unfortunately have to return it. It gave me severe headaches and motion sickness,β one user tweeted.
Another added: ‘It’s hard on your eyes… if you’ve ever worn glasses for the first time or contact lenses for the first time, you know what I’m talking about. That’s the same feeling with the Vision Pro.’
Parker Ortolani, product manager at The edgewho first reported the problem also returned his device, claiming the “physical tradeoffs just aren’t worth it.”
Continuing on Threads, Mr Ortolani blamed the headset for a burst blood vessel. ‘I have developed a large bloody spot on my right eye. Thank you Vision Pro,β he wrote. βI literally can’t think of any other reason why I developed this. It just doesn’t happen to my eyes. Not until now’
He wrote on Twitter: ‘What a disappointment of a day. I can’t believe it, but I returned the Vision Pro.
‘It’s just too uncomfortable to wear and it strains my eyes. It’s clearly the future. It works like magic.
βBut the physical trade-offs are just not worth it for me right now. I’ll be back for the next one, assuming they fix these comfort issues.’
Continuing on Threads, Mr Ortolani blamed the headset for a burst blood vessel.
‘I have developed a large bloody spot on my right eye. Thank you Vision Pro,β he wrote.
βI literally can’t think of any other reason why I developed this. It just doesn’t happen to my eyes. Not yet.’
The Verge points out that it’s no coincidence that social media has seen an increasing number of posts about users saying they returned their headsets this week.
‘Apple allows you to return any product within 14 days of purchase β and for the first wave of Vision Pro buyers, we’re right on that point,β it explained.
A user told X, βIn case anyone is curious, I returned my Apple Vision Pro today. “Too heavy/uncomfortable (no matter how many combinations of headbands or facial interfaces I tried)”
On its support page, Apple says the Vision Pro is “designed to provide a comfortable viewing experience,” although Apple adds that some people “may experience symptoms of visual discomfort.”
“If you’re using Apple Vision Pro for the first time, take a break at least every 20 to 30 minutes,” the tech giant advises.
‘If you experience visual discomfort, discontinue use of the device until you have fully recovered from your symptoms.’
MailOnline has contacted Apple for comment.
THE RISE OF APPLE BILLION DOLLARS
1976: Founders Steve Jobs, Steve Wozniak and Ronald Wayne founded the company on April 1, 1976 when they began selling computer kits to hobbyists, all built by Wozniak.
The first product was the Apple I.
1977: Apple released the Apple II in June, the first PC made for the mass market.
Steve Jobs unveils the new Macintosh from Apple Computer Corporation on February 6, 1984 in California.
1981: Jobs became chairman.
1984: The Macintosh was introduced during a commercial break before the Super Bowl and later officially unveiled at a launch event. A year later it was discontinued and Jobs left the company.
1987: Apple released the Macintosh II, the first color Mac.
1997: Apple announces it will acquire NeXT software in a $400 million deal, with Jobs returning to Apple as interim CEO. He officially took on the role in 2000.
Apple’s then CEO, Steve Jobs, with the iPhone
2001: Apple introduced iTunes, OS
The first iPod MP3 music player was released on October 23, 2001 at an event in Cupertino and could hold up to 1,000 songs.
2007: Apple unveils the iPhone.
2010: The first iPad was unveiled.
2011: Jobs resigned in 2011 due to illness, passing the CEO title to Tim Cook. Jobs died in October of pancreatic cancer.
2014: Apple has unveiled the Apple Watch. It also unveiled its first larger iPhones: the 6 and 6 Plus.
2015: After purchasing Beats from Dr. Dre launched Apple Apple Music to compete with Spotify and other music streaming services.
2016: Apple returned to its roots and announced the 4-inch iPhone SE. Meanwhile, the company is embroiled in a legal battle with the FBI, with the agency demanding access to the locked phone used by Syed Farook, who was killed in a shootout after carrying out a deadly December attack in San Bernardino, California with his wife. The court order was lifted on March 28 after the FBI said a third party was able to unlock the device.
2017: Apple introduces the iPhone
Apple CEO Steve Jobs speaks at an Apple event at Apple headquarters in Cupertino, California.
2018: In a first for the company, Apple is introducing new features in its latest operating system, iOS 12, that encourage users to manage their devices and spend less time on them. The move came in the wake of a strongly worded letter from shareholders urging the company to tackle the growing problem of smartphone addiction among children and teens.
2019: In January, Apple reports its first sales and profit decline in a decade. CEO Tim Cook partly blamed the sharp decline in sales from China.
2020: In March, Apple will close all its physical stores outside China in response to the coronavirus.
2021: During an online virtual event in April, CEO Tim Cook stated Apple’s goal of becoming carbon neutral by Earth Day. Later that year, the iPhone 13 was announced.
2022: The iPhone 14 was announced in September. Among the new features included a new sensor that detects if a user has been in a car accident, and an improved camera system.
2023: So far this year, Apple has brought back its ‘Home Pod’ after the first generation was discontinued. The ‘Home Pod’ can be seen as an alternative to Amazon’s Alexa or Google Home as it is powered by voice commands.