Apple Pay scam warning as woman is left $1,000 out of pocket during supermarket trip
A California customer who tried to help two people raise money for their community was allegedly scammed out of nearly $1,000 after using Apple Pay.
Hannah, a TikToker who posts under the username @mamaahannaa, claimed she was coming out of her local Target in Tustin when she saw two men selling chocolates to raise money for their Christian community college.
To help their cause, she claimed she bought $10 worth of chocolates from the men and started paying for them using Apple Pay on her iPhone.
In a viral video, she told her followers that one of the men, who was wearing a black sweater, quickly placed his own phone on hers to confirm the transaction.
But instead of charging her $10, they allegedly emptied her bank account of $975.
Hannah, a TikToker who tried to help two people raise money, was instead scammed out of almost $1,000 after using Apple Pay
Surprised by how quickly she received notification of the transaction, Hannah said she promptly requested a receipt of payment.
“I got my Apple Pay out ready when this guy in the black sweater literally tapped my phone with his phone without showing me anything.
“I think he was hoping I would just walk to my car with my chocolates and not ask any questions,” she said in her video.
As soon as she asked for proof of payment, the man in the black sweater started apologizing profusely, saying he had accidentally overcharged her.
“Oh my God, I’m so sorry. I overcharged you. Let me pay you back for this. Wait a minute, I’m sorry,’ he allegedly said, to which Hannah replied: ‘Okay, how much did you overcharge me?’.
In a now-viral video, she revealed that one of the men, who was wearing a black sweater, quickly placed his own phone on hers to confirm the transaction and charged her $975 instead of $10.
She had seen both men selling chocolates to raise money for their Christian community college outside her local Target
At that point, she checked her notifications and realized she had been charged $975 instead of $10.
Despite realizing that they had allegedly stolen money from her, she still tried to keep her calm and gave them the opportunity to return the money.
‘At this point I still wanted to believe him because he seemed very apologetic, and I was very naive. I had a really long day and I didn’t want to have to deal with this right now,” Hanna said in her video.
After the man said he had “initiated the refund,” Hannah contacted Apple and explained what happened.
‘My money needs to be protected. I trusted Apple,” Hanna said.
In addition to not getting any help from the tech company, she would never get her money back from the men.
The woman, who has 19,500 followers on TikTok, said she had filed a police complaint with the Tustin Police Department in California – and asked her viewers to call police if they spotted the two alleged scammers.
Hannah told her viewers that Apple said they couldn’t help her because she didn’t have enough evidence to prove she didn’t plan to pay $975.
In another video, she also revealed that she had paid the men with an Apple credit card – which is controlled by Goldman Sachs.
“I feel like any other credit card company should have handled this, so I’m very annoyed and I feel very taken advantage of,” she said.
Hannah told her viewers that Apple said they couldn’t help her because she didn’t have enough evidence to prove she didn’t plan to pay $975.
Hannah also said that when she contacted Goldman Sachs, they reportedly told her that resolving the dispute would take about three months.
According to Apple’s website, transaction alerts are issued when an attempt is made to send money via Apple Cash to someone outside of your saved contacts or if Apple deems a transaction risky.
It is unclear whether Hannah received such a warning before the transaction took place.
DailyMail.com has contacted Apple, Goldman Sachs and the Tustin Police Department for comment.