Apple admits software bug issues after some users report the new iPhone 15 overheats so much it can’t be touched
- The tech giant says there is a bug and some apps are causing the phone to heat up
- The California-based company says it is working on an update for the i0S17 system
Apple has admitted to software bug issues after some users reported the new iPhone 15 overheating to the point of being untouchable.
The tech giant has said that a bug and other issues such as using popular apps like Instagram and Uber are causing the newly released model of the iPhone to heat up.
The company has said it is working on an iOS17 system update that will support the iPhone 15 range to prevent the devices from becoming uncomfortably hot in use, and will work with apps that run in a way that overloads the system. ‘.
Earlier this week, Meta Platforms-owned Instagram tweaked its app to prevent it from heating up the device.
Uber and other applications such as the video game Asphalt 9 and are still rolling out their updates.
Apple has admitted to software bug issues after some users reported the new iPhone 15 overheating to the point of being untouchable
The company has said it is working on an update to the iOS17 system that supports the iPhone 15 series to prevent the devices from becoming uncomfortably hot in use.
pple has yet to say when its own software fix will be released. However, it is said that there are no security concerns that should stop iPhone 15 owners from using their new devices
But Apple has yet to say when its own software fix will be released. However, it is said that there are no security concerns that should stop iPhone 15 owners from using their new devices.
In a brief statement, Apple said: “We have identified a number of conditions that could cause iPhone to become warmer than expected.”
The tech giant unveiled four new devices at an event earlier this month: the iPhone 15, iPhone 15 Plus, iPhone 15 Pro and iPhone 15 Pro Max.
The top model – iPhone 15 Pro and iPhone 15 Pro Max – boasts some impressive features, including a new action button, a titanium finish and a USB-C charger.
It’s not uncommon for iPhones to get warm during the first few days of use, or when restoring them from backup information stored in the cloud. Apple has previously flagged this as an issue for users.
In its acknowledgment of the problem, Apple said the overheating is not related to the phones’ titanium casing, which is used for the iPhone 15 Pro and iPhone 15 Pro Max, as opposed to stainless steel.
The company also dismissed speculation that the problem could be related to a shift from the lightning charging cable to the USB-C port, allowing it to comply with a European regulatory mandate.
While it says the issue will be resolved with software updates, the issue could dampen sales at a time when the company has seen three consecutive quarters of year-on-year declines in overall revenue.
iPhone sales fell as much as four percent in Apple’s nine-month past three fiscal quarters compared to a year earlier.